Are you a qualified trade/builder looking to get off the tools?

Do you have experience as an assessor in the building insurance industry?

Immediate start available

About the Role

Covering the Gold Coast region and surrounds, as a Building Assessor you will be responsible for assessing insurance claims, determining coverage, providing detailed repair scopes and submitting accurate quotes and estimates.

About Us

KBA Insurance Repairs is one of the largest builders focused on insurance repairs. We are engaged by the insurance company and work with all stakeholders collaboratively, to ensure seamless operations and a safe, cost effective and successful outcome for every project. This, together with our reputation for high quality, is what puts us ahead of other insurance repairers. Our company thrives on commitment and dedication to customer experience, during insurance repairs and throughout the claim life

From the smallest to largest repair involving medium density and low rise residential homes, our swift call to action minimises waiting times and ‘anticipation of the unknown’ for our client.

Key Duties/ Responsibilities:

Conduct onsite assessments of insured properties to determine damage

Build and maintain key internal and external stakeholder relationships

Identify difference between insurance related damage and maintenance

Create detailed and accurate assessment reports, scopes of works and quotes on covered damage

Provide repair and technical advice on claims as required

Work closely with the repair co-ordination team

Dispute/issue resolution as required

Ensure all work conforms to legislative and contractual WHS requirements

Travel may be required to work with the after hours and CAT team in the case of influx of claim volume

Processing of reports and information through software based platforms

Claim repair supervision on an ad-hoc basis as required

Work towards and achieve Key Performance Targets on assessing scorecard

Key Selection Criteria:

Building Background Experience preferred

Building Insurance Assessing Experience highly preferred

Excellent communication and interpersonal skills

Professional presentation

Ability to provide a high level of customer service

Be familiar with WHS practices, legislation and regulations

Strong work ethic and highly motivated

Willingness to work with the team and constantly improve performance

A positive "can do" work ethic and willingness to work flexible hours and change routine from time to time

Computer literate with knowledge in the use of Outlook, Word and Excel.

Ability to manage multiple and competing priorities

Current and valid driver’s license

Please note that applications will only progress if the key selection criteria has been met and only successful candidates will be contacted. Please apply through Seek.com.au, with a current resume addressing the above job requirements.

Visit https://kbainsurance.com.au/ to learn more about us!