Reconstructive Plastic Surgery Canberra is an established practice in Canberra and we are looking for a full-time specialist medical receptionist/secretary to join our team. You need to be super-organised, love working with people, be a motivated self-starter and reliable as the front of house for our patients. If you have an eye for detail, can multi-task, manage phone calls and schedules, have great problem solving skills and can coordinate appointments along with basic administration duties, we would love to meet you. The ability to work in a sometimes fast paced environment will be the key to your success. Moderate to experienced level of computer skills are required.

Responsibilities include:

• Managing all incoming calls and patient enquiries

• Prioritising tasks as appropriate

• Patient bookings

• SMS reminders

• Registering new patients

• Checking referral validity and chasing up missing referrals

• Billing patients and taking payments

• All aspects of surgical bookings eg: paperwork, liaising with theatre, anaesthetists, assistant surgeons, ordering prosthesis etc.

• Medicare, DVA and Private Health Billing

• Maintaining patient files

• Scanning

• Use of Gentu

The right candidate will be well rewarded for this role. Please enquire or apply online if you feel you would be a great fit.

Essential criteria:

• Must be an Australian citizen or have the appropriate working visa

• Experience in a specialist medical practice

• Caring and compassionate

• Quick learner

• Fantastic interpersonal and communication skills

Desirable:

• Experience using Genie or Gentu

Full time applicants preferred. Please only apply if you meet our essential criteria. To apply, please forward a covering letter addressing the criteria and curriculum vitae with 2 professional references.

Please note that only short-listed applicants will be contacted. Please consider your application unsuccessful if you do not hear from us.