Salary range $106,845 - $129,273 plus statutory superannuation

Are you an experienced operational manager with well developed people management skills? Do you have an eye for detail and a passion for stakeholder engagement? Do others respect your expertise and seek your guidance?

If you fit this profile, then you could join the dynamic Teacher Engagement and Registration (TER) Branch at VIT with an exciting and challenging mandate to enable quality teaching, and provide for the safety and wellbeing of children and young people.

The Assistant Manager, TER role offers an outstanding career opportunity for a professional who is passionate about using their expertise and leadership to support VIT in its regulation of Victorian teachers. With strong people management skills and demonstrated experience motivating teams, this role is responsible for managing VIT's registration process.

Be part of a forward-thinking, risk-based regulator where ideas and opinions are valued.

About the role

The Assistant Manager, TER supports the day-to-day operations of the TER Branch to ensure the delivery of VIT's teacher registration and application assessment functions.

The role has direct people management responsibilities and will support individual and team performance by

• being a people-oriented leader with a focus on coaching staff for success and dealing with performance issues in a timely manner
• building a strong performance-based culture which empowers people to succeed and enables them to grow professionally
• being passionate about service delivery and achieving business key performance indicators.
• The incumbent will use data to monitor and report on registration matters, and to identify and respond to emerging strategic issues.

The Assistant Manager, TER will be flexible, responsive, creative, demonstrate initiative and have excellent interpersonal and communication skills.

The role may require overseeing work in relation to sensitive matters, which can involve allegations of child sexual abuse.

The role reports directly to the Manager, TER and is a member of the TER leadership team.

This role will require you to

• lead and manage the team to enable effectiveness, efficiency, professional growth and positive engagement
• coach, train and develop staff - in particular, Team Leaders - to meet their role expectations and professional development goals
• resolve complex registration application assessments and stakeholder escalations
• prepare reports, briefings and advice on complex matters for decision makers
• analyse VIT business system data to identify risks, issues and trends
• propose, plan and implement effective resourcing and technical solutions provide expert advice about operational and strategic risks, policy and processes.

About you

As an experienced operational manager you will have sound and practical knowledge of managing a registration / license / membership processing environment that requires the application of complex legislation, policy and process. You will have excellent stakeholder engagement skills, and ideally a passion for child safety and experience working within the education sector.

You will have a highly organised approach and a proven track record in motivating teams to achieve results.

In addition to this, as the successful candidate, you will have

• demonstrated operational management, change management, resource planning and risk management skills to deliver strategic and operational goals
• well-developed written and verbal communication skills, including demonstrated expertise in preparing training material, reports, briefings and communications for a range of audiences
• strong analytical skills, including ability to use data to identify issues and provide workable solutions, and interpret complex legislation / policy to improve, develop and drive processes
• experience using, and supporting the continuous improvement of, complex customer management system (e.g. Salesforce).

How to apply

Please submit your resume and cover letter (no more than 3 pages) addressing the key selection criteria outlined in the attached position description.

To discuss this role further, please contact Sidonie, Teacher Engagement and Registration Manager, Teacher Engagement and Registration Branch on (03) 8601 6115 or by email at [email protected].

Recruitment and selection process

Our recruitment and selection process is based on the public sector employment principles and will include the following overarching principles

• our decisions will be based on merit - we will assess each applicant's skills, knowledge, attributes and qualifications objectively against the key selection criteria
• we will be fair, reasonable and equitable - we will provide equal employment opportunities
• we will be objective
• we will comply with our privacy obligations during the recruitment and selection process.

During the recruitment and selection process, shortlisted applicants may be asked to submit to various assessment tools and pre-employment screenings. This may include consent to conduct a nationally coordinated criminal history check.

The VIT is committed to providing and maintaining a safe working environment for its employees and stakeholders. We require all employees to comply with VIT's vaccination policy.

Applications close: 11.59 pm Wednesday25 June 2025