The Company:

Our client is a thriving business based in the heart of Wetherill Park that has been operating for over 65 years and is renowned in the construction industry for their integrity and diversity. Due to unprecedented growth, our client is looking for two people to join their bookings team on a temporary basis with a view to go permanent.

The Role:

As the File Manager, you will join an energetic and close-knit team. You will report to the Manager who is known within the team for their approachable and supportive management style.

Your Responsibilities:

• Assisting customers over the phone with enquiries
• Schedule technicians with bookings
• Updating customer records in the database
• Drafting and providing reports to insurers
• Providing a high level of customer service
• General administration as required

The Benefits:

• Opportunity to go permanent for the right person
• Career progression
• Free onsite parking
• Supportive team culture
• Team social events
• Stable work hours, 8:30 - 5pm Mon - Fri

About You:

• Previous experience in Customer Service, Claims, Call Centre or similar
• Confident and empathetic nature
• Strong written and verbal communication skills

Next Steps:

If this sounds like you, please hit APPLY NOW, or contact [email protected] for more information.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.