About the Company
Our client is a world-class end-to-end IT services provider who works with organisations from all sectors around the globe.

About the role
While the initial project will be located in Townsville, QLD subsequent work will often be conducted at different sites around Queensland. When working at regional sites, travel will be arranged, and expenses paid for by the client.

Schedule/hours
The role starts on 26th June and runs until 14th July 2025.
Shifts will be conducted between 8.00-4.00pm, Monday to Friday.

Work is ad-hoc in nature therefore, there are NO guaranteed hours after the initial engagement. Every effort will be made by this client to involve you in suitable projects and shifts.

Responsibilities

• Act as third-level support escalation point for tickets requiring on-site investigation and resolution.
• Take direction from, and work with, other on-site or remote team members as required.
• Subsequent work will often be conducted at different sites around QLD. When working at regional sites, travel will be arranged, and expenses paid for by the client.
• This is an ongoing position with Fujitsu. The initial contract will be 2 weeks with view to extend, pending performance.

Requirements
Mandatory:

• Ability to commence with < 1 week’s notice
• Full, clean Driver's License and your own vehicle.
• Ability to travel to project sites
• Must pass a police check prior to commencing

Required proven experience:

• Technical Support, Customer Facing
• Trouble shooting with Hardware/Software/Desktop/Laptop/Networking/Printers/Operating Systems
• Experience with ticketing systems
• Previous experience working in an IT service desk role, in-house or customer facing
• IT Qualifications/ Certifications (desirable)
• Excellent communication skills

Next steps

This role is moving quickly, so please apply ASAP with your CV (no cover letter needed) using the 'Apply Now' button.