At Evalyn Parsons, we look after our team the same way we look after our clients – with the utmost priority and care.

Evalyn Parsons is a thriving and stylish hair salon located in Moffat Beach on the Sunshine Coast. We pride ourselves on providing exceptional hair services and a welcoming, luxurious experience for our valued clients. We are passionate about creativity, teamwork and delivering outstanding customer service.

We are currently seeking a highly organised, enthusiastic and customer-focused Hair Salon Coordinator to be the friendly face and efficient engine of our salon. This crucial role is responsible for ensuring the smooth daily operations of the salon and providing exceptional support to our talented team of stylists and our wonderful clientele.

About the Role:

As our Hair Salon Coordinator, you will be the first point of contact for our clients, both in person and over the phone. You will play a vital role in creating a positive and professional atmosphere within the salon. It will be integral that you have hairdressing experience for this role.

Your responsibilities will include, but are not limited to:

Client Management:

Warmly greeting and welcoming clients upon arrival.

Managing appointment bookings, rescheduling and cancellations efficiently.

Confirming appointments and managing the stylists columns.

Handling client enquiries and providing information about services and pricing.

Addressing client concerns and ensuring a positive experience.

Maintaining client records accurately.

Salon Operations:

Managing the salon's reception area, ensuring it is tidy and presentable.

Processing payments and managing the point-of-sale system.

Assisting with retail sales of hair care products.

Monitoring and managing inventory of salon supplies.

Liaising with suppliers and placing orders as needed.

Assisting with general salon upkeep and organisation.

Team Support:

Providing administrative support to the salon owner and stylists.

Assisting with staff scheduling and communication.

Coordinating staff meetings and training sessions.

Ensuring a smooth flow of information within the team.

About You:

The ideal candidate will be a highly motivated and proactive individual with a passion for providing exceptional customer service. You will possess:

Proven experience in a customer service or administrative role, preferably within the beauty or hospitality industry.

Excellent communication and interpersonal skills, with a warm and friendly demeanour.

Strong organisational and time management skills, with the ability to multitask and prioritise effectively in a fast-paced environment.

Exceptional attention to detail and accuracy.

Proficiency in using computer systems and appointment booking software (experience with Phorest is a bonus).

A professional and polished presentation.

The ability to work independently and as part of a team.

A positive attitude and a willingness to learn.

A genuine interest in the hair and beauty industry.

What We Offer:

A supportive and collaborative team environment.

Opportunities for career advancement.

The chance to work with a passionate and talented team.

Evalyn Parsons Perks

We are one of the Sunshine Coast's fastest growing & a beautiful destination salon with a reputation to match

We’re incredibly proud of the high energy, positive working environment we’ve created

We stand by and live out our 5 core values in all that we do.

Supportive, reliable and fun working environment

Evalyn Parsons proudly works with the best brands in the industry including Wella, Oribe, R&CO, GHD and Dyson.

We prioritise you, your education with continual upskilling and education opportunities

Great discount on retail products

Weekly bonus

Fun incentives and prizes

Awesome team building experiences paid for by Evalyn Parsons including an amazing Christmas party every year.

We are so excited to meet the right candidate and welcome them into our team.

Check us out on Insta: @evalynparsonssalon @evalynparsonsweddings

www.evalynparsons.com