The Charles Boutique Hotel & Dining is located in central Wagga Wagga, we are a business committed to providing excellent service and experience for our customers.

We are looking for a hospitality all rounder to provide outstanding customer service across the whole business. To greet guests for the hotel and restaurant and assist them throughout their experience at The Charles. Work closely with every team member in the business to ensure all tasks run smoothly and customers are extremely satisfied. There is opportunity for work across marketing and social media platforms as well as other admin duties with training available.

Duties & Responsibilities:

Duties and Responsibilities Include:

Providing guest services from the hotel (reception) and providing service in our restaurant,

waiting tables and bar work

Best utilize your skills to assist in all aspects of the business across restaurant and hotel operations

Greeting guests with a welcoming demeaner

Maintain a high standard of presentation and service

Provide remarkable customer service to every customer

Handling check ins and check outs for hotel guests

Answering phone calls and emails

Clearing and waiting/serving tables

Work well autonomously and in a team

Create rapport with regular customers

Qualifications:

Current Responsible Service of Alcohol Certificate. You must have excellent communication skills, a strong customer focus and a willingness to learn. Hospitality experience is preferred, however, not required as we will teach you.

Working Conditions:

You will be required to work in a fast paced environment attending regular afternoon and evening shifts. We have casual and full time positions available.

Apply: Send an email to [email protected] addressed to Jamie Pascoe, with your expression of interest in the position and a copy of your resume attached.