Scheduling Officer – Community Care

Killarney, QLD
💰 $69,000 + super + generous salary packaging
📅 Full-time | Permanent

Keep Killarney Connected – Live Life Better With Us

Support our growing community care programs by coordinating schedules and delivering outstanding customer service.

Your Next Opportunity

K-Life is seeking a highly organised and proactive Scheduling Officer to join our Community team. You’ll be the engine room behind the scenes—ensuring smooth staff scheduling, rostering, reception and administration for our home care, NDIS and community clients.

In this varied and fast-paced role, you’ll be a central contact for staff, clients, and volunteers, supporting a wide range of services that help people live independently in their own homes.

If you thrive on juggling priorities, have great people skills, and want to be part of a warm, purpose-driven team—this could be the role for you!

Key Responsibilities

Coordinate staff rosters for community and home care clients

Respond to shift changes, cancellations and leave with agility and care

Deliver excellent customer service through our community reception desk

Support payroll, finance and compliance through accurate data entry and documentation

Assist with volunteer rosters and Meals on Wheels induction

Support the Community Care Manager with general administration and communication

Be a key communicator across staff, carers, families and external stakeholders.

What We’re Looking For

✔ A natural organiser with strong time management and attention to detail
✔ Great communicator – confident on the phone, in person and over email
✔ Experience in rostering, scheduling, or administrative roles preferred
✔ Knowledge of Home Care, NDIS or community programs is an advantage
✔ Confident using Microsoft Office and scheduling systems (we’ll train you on ours)
✔ Calm under pressure and great at juggling multiple priorities
✔ NDIS Worker Screening (or willingness to obtain)

Be rewarded

Maximise your take-home pay

As a K-Life employee, you can take advantage of generous salary packaging benefits, helping you keep more of what you earn. This includes:

Not-for-Profit Salary Packaging: Access up to $15,899 per annum tax-free each FBT year.

Meal Entertainment & Holiday Accommodation Card: Enjoy up to $2,650 tax-free each FBT year for dining out or holiday accommodation.

Uncapped Remote Area Benefit: A tax concession from the Australian Federal Government, allowing eligible employees to claim up to 50% of certain expenses related to living and working in a remote area.

This benefit is in addition to the standard salary packaging available to employees of Public Benevolent Institutions (PBIs).

Eligible expenses may include housing costs (rent or mortgage) and some travel expenses.

More Benefits:

Supportive, community-minded team

Career development, training, mentoring, and progression opportunities

Free counselling and support via the Employee Assistance Program (EAP)

Work for an organisation making a tangible impact in the lives of those in our community.

Apply Now!

To find out more, contact Michelle Weier, Community Care Manager, on 07 4664 1346.
To apply, click ‘Apply’ and upload your resume and a short cover letter.