QSSS is on the lookout for a truly special Support Worker to support a truly special young woman.

This vibrant 20-year-old recently relocated to Southport.

She’s a creative soul with a natural talent for sewing and a love for all things crafty. She’s also a passionate gamer and enjoys the everyday joys of being a young adult. Her beloved cat is a big part of her life, so it’s important that you’re comfortable being around feline friends.

As a wheelchair user, she requires assistance with her morning and afternoon routines, including personal care and light domestic support. She experiences fatigue easily, so a gentle, understanding approach is key.

A Support Worker with a car that can accommodate a collapsible wheelchair is essential, as she’ll need help getting to appointments and getting familiar with the public transport system in South East Queensland. She’s also keen to get back into swimming, which supports her physical wellbeing, and would love someone who can assist her at the pool.

She welcomes Support Workers of all ages but has requested female workers only. Due to hearing challenges, she may find strong accents difficult to understand, but she deeply values diversity and enjoys connecting with people from all walks of life.

Available shift times are: Tuesday, Fridays, Saturday's 10am-4pm

Join our Client on her journey toward greater independence, creativity, and adventure.

QSSS hourly rates are Weekday $34.45, Evening $37.00, Night $38.00, Saturday $47.00, Sunday $60.50, Public Holidays $73.80 - (sorry, rate not negotiable).

We also support our staff through our EAP service which offers 4 x free counselling sessions where required, as well as discounted physiotherapy sessions at select physio practices while also having the assurance of consistency of Clients you support. You have a comprehensive suite of online learning to support you and face to face learnings.

Requirements:

Mandatory: Be a decent, caring and supportive human who understands that a Client is the decision maker and the expert in their support needs … and you are the expert in making it happen

Experience with dementia is a must and ideally understanding the unique challenges it presents, including managing hallucinations and terrors

Resonate with the role description above

Ability to provide compassionate, patient-centered care

Willingness to cover shifts during staff leave

And of course work and within the clearly defined NDIS Guidelines, QSSS Protocols, Expectations and Values

Have awesome multitasking, prioritising skills with a proactive and problem solving mindset

You will have support in your role via a comprehensive care plan and ongoing training and support from our awesome Support Specialist team.

Your key responsibilities & accountabilities…

To deliver high quality support to our Clients in the capacity they require, the exact way they would like it delivered

Communicate effectively and collaborate for our Clients needs with our Clients, team & Support Specialist

Understand, follow instructions, and be responsive to our Clients needs

Provide support to our Clients as required

To support our Clients to achieve their NDIS Goals

Have good rapport building skills and a gentle, encouraging manner

Have an interest in building a respectful relationship with our Clients

Be reliable, flexible and responsive to fill shifts when required

Why join QSSS?

Really simple, we are on a mission to completely disrupt the disability and aged care industry by providing supports in a way that most providers would say is impossible - and that is to give true choice, control and freedom to our Clients in every way possible.

Working with our Clients, you have the privilege to do what most do not get to do in their career, and that is to actually make a huge difference and make a positive impact in people’s lives each and every day. You can be a part of helping our Clients to live their absolute best life. We want passionate, dedicated, proactive decent humans who genuinely want to make a positive difference in people’s lives.

At QSSS we believe in providing opportunities. We provide on job training and development to people looking to start their career in Disability and Aged Care. If you are looking for the right motivation for a career change and want to make a difference in the community, QSSS can provide you with that platform and help you build that confidence. If you are a caring, compassionate and dedicated person seeking a flexible work environment, then QSSS is the right employer for you.

If you believe you are the right fit for this amazing opportunity, please submit your:

Cover Letter – identifying whether you are applying for a Team Leader role or Support Worker Role and explaining to us why you think you would be the perfect fit for this position AND,

CV - outlining your relevant experience and qualifications.

Wishing you luck with your application, hopefully we’ll be speaking soon!