About the Company

DO YOU WANT TO BE PART OF SOMETHING BIG!

Growing & Fast Paced Organization

Challenging and Rewarding Role

Employee Benefits

Financial well-being - Novated Lease

Store discounts from over 500 retailers!

Eilbeck Cranes is a 100% Australian owned company operating in Australia for over 117 years specialising in the design, manufacture and installation of all types of overhead cranes, hoists, winches and servicing company which has national operations.

Eilbeck Cranes is seeking to employ a proactive motivated Service Supervisor with a positive attitude to lead the North Queensland (MACKAY & TOWNSVILLE) based service team.

About the JOB:

To thrive in a fast paced rapid growth environment the following is required:

Adaptable - Be flexible and adjust to changing situations

Strategic thinking - be able to make informed decisions fast

Innovation - Encourage the team to be creative and offer new solutions

Strong Communication - Collaborate effectively with the team

Resilience - Manage stress and maintain momentum

Provide direction to the service technicians including allocation of jobs ensuring maximum productivity and quality of work is achieved at all times

Carry out quotations and deliver to customers

Co-ordinate the ordering of materials

Work with the service coordinator in all areas of the business

Carry out site visits and meet with new customers

Be flexible in work hours

Assume responsibility for the quality of work produced by the department and compliance with company and client policies and procedures

Take responsibility for the team's safety management

Maintain the existing client base with a view to growth

Weekly reporting

About YOU:

You will lead a team of skilled technicians, ensure high standards of service delivery, and maintain strong customer relationships

Effective time management

Clear Communicator

Proactive problem Solving

Empower your team

Have a sound understanding of the Overhead Crane business or similar

Have a sound understanding of control systems and mechanical knowledge

Electrical License would be advantageous

Experience in a supervisory role

Competent in MS office suite

Excellent verbal and written communication skills

Ability to manage multiple tasks

Be safety conscious and promote a safe environment

Strong customer focus

Focus on growth

Train and mentor service technicians

Liaise with clients to understand needs and provide solutions

maintain accurate service records and reports

Rates $$$$$ $70 - $85 $$$$$

If you have the qualifications and skills/experience then hit the Apply button now!