Retail Manager – Priceline Pharmacy Griffin

Company Description:

At Priceline Pharmacy Griffin, we pride ourselves on being a trusted and community-focused pharmacy, dedicated to delivering outstanding healthcare and beauty solutions. As part of one of Australia’s most iconic pharmacy brands, we offer our team members a supportive and dynamic environment where personal and professional growth is encouraged.

Whether you’re an experienced retail leader or ready for the next step in your career, join us in shaping the future of pharmacy retail at our busy and vibrant Griffin location. Enjoy the benefits of being part of a purpose-driven business that values customer care, innovation, and excellence.

What’s in it for you?

A friendly and supportive team culture

Competitive salary and flexible working hours

Staff discounts across Priceline products and exclusive ranges

Ongoing training and career development opportunities

Opportunities to collaborate with a passionate pharmacy team

Free flu vaccinations

Access to EAP and wellbeing support services

Job Description:

As the Retail Manager, you will play a key role in the day-to-day operations of the store, working closely with the Pharmacist Manager. You’ll be responsible for leading a high-performing retail team and ensuring our customers receive the highest level of service.

Key Responsibilities:

Delivering exceptional customer service and managing customer queries

Leading, training, and mentoring the retail team

Overseeing rostering, recruitment, and performance management

Maintaining compliance with company policies and pharmacy regulations

Ensuring high standards of stock presentation, inventory accuracy, and merchandising

Identifying and addressing stock discrepancies or operational issues

Maintaining a safe and healthy working environment (OHS compliance)

Driving a positive, inclusive, and collaborative team culture

Skills and Attributes:

Proven retail management experience (pharmacy experience preferred)

Strong leadership and team-building capabilities

Excellent communication and interpersonal skills

Ability to manage staffing issues and underperformance with professionalism

Detail-oriented with strong problem-solving skills

Tech-savvy and confident using retail software systems

Passionate about health, beauty, and customer care

Physical Requirements:

Standing for extended periods

Repetitive movement and manual handling of stock

Using hands to operate POS systems, manage stock, and perform merchandising tasks