About the role

This is an exciting opportunity for an experienced Retail Manager or Retail Supervisor to join the dynamic team at our client's Retail Newsagent Store(s) in Rockhampton and Britinya, Queensland. As Retail Manager/Retail Supervisor, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring exceptional customer service and driving sales growth. This full-time position offers the chance to utilise your leadership skills and expertise in the retail industry.

What you'll be doing

Manage and lead a team of retail associates, providing coaching, training and performance feedback to ensure excellent customer service

Oversee inventory management, merchandising and visual displays to create an engaging and appealing shopping experience

Analyse sales data and customer trends to identify opportunities for growth and implement effective marketing strategies

Ensure compliance with company policies, procedures and relevant legislation

Liaise with head office to communicate store performance and collaborate on new initiatives

Foster a positive and productive work culture that aligns with the company's values

What we're looking for

Diploma in Retail Management or relevant field

Minimum 1-2 years of experience in a retail management or supervisory role

Strong leadership and people management skills with the ability to motivate and develop a team

Excellent customer service orientation and problem-solving abilities

Proficient in data analysis and using technology to drive operational efficiency

Passion for the retail industry and a keen eye for visual merchandising

Effective communication and interpersonal skills

Adaptability to thrive in a fast-paced, dynamic retail environment

What we offer

At Legal Firm', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you will enjoy a range of benefits, including:

Opportunities for career development and advancement

Comprehensive training and development programs

Flexible work arrangements to support work-life balance

Discounts on our products and services

A collaborative and inclusive company culture

About us

Our client, KPTR Pty Ltd is a leading retailer in the Rockhampton and Britinya region, known for our high-quality products including newspaper, magazines, lotto services, gifts, stationery items and exceptional customer service. With a strong focus on community engagement and sustainability, our client is dedicated to providing customers with a unique and memorable shopping experience. As our client continues to grow and expand, they are seeking talented individuals to join the team and contribute to ongoing success.

If you're passionate about the retail industry and eager to take on a challenging yet rewarding role, we encourage you to apply now.