Drive Change, Connect Regional Communities

Working for the Department of Transport (DoT) allows you to play a part in connecting the people of Western Australia. We are a progressive organisation. We are leaders in providing safe, accessible, sustainable, and efficient transport services and solutions that promote economic prosperity and enhance the lifestyles of all Western Australians.

The Opportunity

Are you ready to embark on an exciting career in government that truly makes a difference? Do you have a passion for helping people in regional Western Australia and love meeting new faces? If so, we have an exciting opportunity for you!

We are on the lookout for dynamic individuals to join our pool of Regional Assessors at our Kalgoorlie Office. As a Regional Assessor, you will play a crucial role in conducting practical driving assessments across the stunning Goldfields region for various driving classes. Your positive attitude will ensure that candidates drive safely and adhere to WA road rules before earning their driver’s licence. With your keen attention to detail and excellent communication skills, you will provide comprehensive feedback in a compassionate and informative manner.

Our ideal candidate is adaptable, able to work independently, and thrives in a fast-paced, ever-changing environment. As a Regional Assessor L3, you will need a current “C”, “R”, and “HR” class Western Australian driver’s licence with at least four years of safe driving experience.

Moreover, this role comes with a “District Allowance,” compensating for the unique challenges of living in regional Western Australia, such as climate, isolation, and cost of living.

Join us and make a real impact in the community while enjoying a rewarding and adventurous career!

For further information about the role, we encourage you to review the attached Job Description Form (JDF) and contact Dwayne Brooks, Regional Manager on 0457 045 605 or [email protected] or Robyn Adamson on 0438 980 392 or [email protected].

There is currently 1 permanent position available for immediate filling.

Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent) that arise within the next 12 months from date of first appointment across the Department of Transport.

We need someone who…

• Is versatile, hardworking, and adaptable and can deliver a high level of customer service excellence
• Demonstrates excellent customer service skills and a passion for helping people.
• Has held a C class licence for at least 4 years and be willing to upgrade to R class in the future.
• Communicates clearly with people of diverse backgrounds and provide compassionate yet honest feedback.
• Performs a variety of other duties as required such as counter service or administration.

We believe everyone at the Department of Transport is a leader, contributing to our impactful work for the sector and community. We expect all employees to embody the behaviours and mindsets outlined in the Building Leadership Impact and Leadership Expectations. The leadership context of this position is Personal Leadership and Leading Others.

As part of our team, you will enjoy

We invite you to Be Part of Something REAL. At the Department of Transport, we value real connection, growth, wellbeing, and purpose. We are deeply embedded in our community, fostering an environment where employees feel seen, heard, and empowered. Our modern work environment supports continuous learning and development, making a significant impact on Western Australia's prosperity. We prioritise employee wellbeing and collaborate with the community to create a thriving, connected state. Learn more about our commitment to you, here.

• A competitive salary, and 11.5% employer contributed superannuation and salary sacrifice options.
• A varied and exciting role where you will handle a wide range of customer enquiries.
• Training to set you up for success! Training may be on the job, computer or classroom based.
• Support from your manager and team, we have a strong team culture and help each other achieve our customer service goals.
• Work for an innovative Government agency with limitless long-term career prospects.
• District Allowance
• Generous leave entitlements including 4 weeks’ annual leave, 3 public service holidays yearly and long service leave every 7 years.

How to Apply

Apply online by clicking the ‘Apply' button to take you to our portal on Jobs WA and provide the following documents in Word or PDF format:

1. A detailed CV that clearly outlines the skills and experience you have gained in relation to the job description; and

2. Answer the following two (2) questions, using the Situation, Action Outcome method as part of your online application:

· Tell me about a time when you managed a difficult situation with a customer from a different cultural background. How did you use your skills to handle it?"

· Give an example of when you had to explain a law or policy to someone. How did you make sure they understood?"

3. Copy of all relevant drivers’ licences.

Please, nominate two (2) referees who can provide feedback on your capacity to meet the Work-Related Requirements. At least one of the referees should be your most recent, immediate supervisor.

Applications for this opportunity close at 3pm on Monday, 23rd of June, 2025. Please ensure your application is submitted on time, as late applications will not be accepted.