Customer Service Order Processing - Data Entry (Moorabbin) - part time (25 hours per week). This is on-site Monday to Friday.

Client Details

A well-established brand known for manufacturing retail appliances and sold internationally across the globe.

Our client is seeking a Data Entry individual to support the Customer Service operations team with processing orders.

Description

Position Details:

• Location: Moorabbin, Victoria
• Hours: Part-time, can be flexible between 8am - 2pm / 9 AM - 3 PM, across 5 days Mon-Fri.
• Contract: Weekly rolling contract
• Start Date: ASAP - Immediate start post interview

Key Responsibilities:

• Working with the customer service team to support data entry and administration
• Process orders through the website portal and dashboard
• Verify stock availability and manage on-hold inventory as needed
• Ensure correct payment processing and follow up when required
• Coordinate with finance, service, and warehouse teams for stock verification
• Outbound communications for payment processing or customer detail verification
• No inbound customer service calls, complaint handling, or warranty management

Profile

Requirements:

• Entry-level role; Training is provided
• High attention to detail-errors in processing could result in financial losses (essential)
• Strong communication skills required
• Ability to quickly adapt and learn new systems
• Process-driven mindset with a strong focus on accuracy
• Strong technical proficiency, particularly with Shopify and NetSuite (desired)

Job Offer

• Receive high level training to support your future career development
• Opportunity to work for a well established organisation

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Katie Chung at [email protected]