• Collaborate with stakeholders to deliver tailored & best-practice HR support for a leading Mental Health Provider
• Permanent | Full time
• Hybrid – WFH & Parramatta Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

The Human Resources Operations business unit provides HR Business Partnering, Health Safety & Wellbeing, Recruitment and HR Information Systems support services. The focus of the HR Operations teams is to provide high level support, expert timely advice and information, coaching, policies and procedures, business processes, continuous improvement strategies and HR technology systems to enable efficient, effective management and growth of the business, ensure financially sustainability, a safe place to work, an agile and flexible workforce, and technologically enabled.

We are seeking an experienced HR Business Partner to support our NSW One Door Operations portfolio. Based in Parramatta, the HR Business partner will provide customised support services across areas including; Employment Relations & Industrial Relations practices, coaching and management approaches, continuous improvement strategies in relation to legislative requirements, interpretation of policies and procedures, advice, workforce capability, conflict resolution and change management solutions.

Key responsibilities

• Partner with stakeholders to offer best practise and customised HR Business Partner support
• Act as the trusted advisor to offer contemporary industrial and employee relations, performance and people management, conflict resolution and workforce planning strategies to assist the business leaders in achieving their desired outcomes and managing risk.
• Proactively build managers capability in HR processes and act as a leadership coach and an employee advocate
• Co-design and support change management processes related to organisational changes
• Provide remuneration, employment change and contract management support ensuring compliance with awards, industrial agreements and legislative requirements.

What you’ll bring

• Tertiary degree qualifications in Human Resources Management, Labour & Industrial Relations, Organisational Behaviour, Psychology or other related field.
• Proven experience in a HR generalist or business partner role partnering with senior stakeholders
• Experience in a not for profit organisation or an understanding of Community Services sector would be advantageous.
• Ability to consult, advise, coach and build cooperative relationships with stakeholders, employee and peers.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Work flexibility arrangements available for maintaining your work-life balance.

Interested?

To apply visit Mind Careers - reference number 497679. Online applications must be submitted by 11pm Sunday 22 June 2025. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Please contact the person below for more information.

Siobhan Ashton – Manager, Human Resources
[email protected]

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at [email protected]

Position Description

PD Human Resources Business Partner (HR Ops) 20250121.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check and NDIS Workers Screening Check.