Are you a highly organised and professional individual with a passion for the legal field with experience as a paralegal and office manager? Are you skilled at providing exceptional customer service while managing administrative tasks efficiently? If so, we have an exciting opportunity for you to join our team as a Legal Secretary and Paralegal at Pennisi Zia Lawyers in our Brisbane CBD office.

About us

At Pennisi Zia Lawyers, we are a prestigious boutique and dynamic law firm dedicated to delivering excellent legal services to our clients. Our team consists of talented lawyers who are committed to providing top-notch legal assistance across various practice areas. We pride ourselves on our innovative and commercial approach in resolving complex legal problems.

Job Description:

As a Legal Secretary, you will play a crucial role in creating a positive first impression for clients, both in person and over the phone. You will be responsible for managing the front desk, coordinating appointments, and ensuring smooth communication between clients and our legal team. Your exceptional organisational skills and attention to detail will contribute to the efficient functioning of our office. You will also be responsible for all office management tasks including stocking stationary, snacks and attending to ad-hoc tasks as and when necessary. As a paralegal you will be responsible for all legal and administrative support required by solicitors in the firm.

Qualifications & experience

Experience in reception and administration tasks, such as answering phones, mail, calendar management and handling client inquiries

Understanding of basic legal practice operation

Experience in Smokeball is preferred

Strong problem-solving skills and organisational skills

Clear verbal and written communication skills

Great attention to detail

Ability to carry out relevant tasks without direct supervision

Ability to learn new concepts and procedures quickly

Be driven and motivated

Tasks & responsibilities

General Legal Receptionist duties of answering the telephone, office management and greeting clients

Providing quotes for legal services requested on online platforms such as One Flare

Attending to all legal support tasks required

Answer incoming calls, direct calls to appropriate individuals, and take accurate messages

Schedule appointments and maintain calendars for lawyers and staff members

Manage the flow of documents and correspondence, ensuring they reach the intended recipients promptly

Assist in preparing legal documents and maintaining accurate client records

Liaise with IT provider to update website

Coordinate with internal departments to ensure smooth communication and efficient workflow

Maintain a neat and organized reception area, ensuring a welcoming atmosphere for clients

Handle sensitive and confidential information with discretion and maintain client confidentiality at all times

Assist with administrative tasks, including filing, data entry, and general office support

Benefits

Opportunity to work in a flexible and friendly law firm

Work with experienced and highly regarded lawyers

Opportunity to gain experience in a range of legal matters