Start 3oth June 2025

3 Month Contract

$35.86 Per Hour Plus Super

Working Holiday Visa's Welcome

Why this role?

Are you detail-oriented, self-motivated, and passionate about doing the right thing for customers—even behind the scenes? Join this dedicated team as a Remediation Officer, where your work ensures compliance, accuracy, and fairness in how they manage facilities.

What you’ll do:

Your role as a trusted compliance champion advocate includes:

Operational, back office role

Perform operational, back-office tasks with a strong focus on accuracy and compliance.

Conduct detailed file reviews across multiple internal systems to validate the setup and structure of financial facilities.

Assess contract documentation to ensure terms, fees, and charges align with internal policy and regulatory expectations.

Cross-reference data sources and complete structured validation steps to confirm accuracy and consistency.

Ensure all actions support fair and appropriate outcomes for customers—without engaging in direct customer contact.

Maintain focus and motivation while working through high volumes of repetitive, process-driven tasks

What’s in it for you?

• Competitive Pay: $35.86 per hour plus superannuation.

• Short Term Project: Temporary assignment - start at the end June up until 30th September

• Flexible Work Hours: Monday to Friday, Business Hours, 4 days in office

• Location: VIC – 700 Bourke St | NSW – 3 Paramatta Square

What we’re looking for:

Attention to Detail: You’ll be reviewing thousands of files—accuracy is everything.

Resilience & Motivation: The work is repetitive, but your impact is significant.

Empathy & Integrity: Even without customer contact, your decisions affect real people.

Tech Savvy: Comfortable navigating multiple systems and digital tools.

Why this Bank?

Not just another bank – they are a team driven by purpose. They are :

Relationship-led: Delivering personalized, proactive, and exceptional customer service.

Focused on Exceptional Experiences: Simplifying banking for our customers and earning their trust in moments that matter.

Committed to Sustainability: Building a resilient, secure future for our customers and communities.

Apply now for this 3 month contract!