About your new role

As the Coordinator Recover at Work, you'll lead a dedicated team committed to delivering exceptional injury management and rehabilitation services across the City of Gold Coast. Your role will be pivotal in fostering a proactive recovery culture, enhancing employee wellbeing, and supporting employees' safe and efficient return to work.

In this vital role, you will:

Provide leadership and mentorship to the Recover at Work Team, ensuring high-quality case management.

Oversee and continuously improve injury management systems and practices.

Analyse and report on injury data to identify trends and inform strategic decisions.

Foster strong, collaborative relationships with internal stakeholders, medical providers, and external partners.

Influence senior leaders and managers to champion recovery-at-work principles within their teams.

Stay current with legislative changes and integrate necessary adjustments into our practices.

We're looking for people who have:

A minimum of 5 years leading injury management teams in complex environments.

A relevant degree or diploma, with a Statement of Attainment as a Rehabilitation and Return to Work Coordinator.

Proven leadership experience in injury and case management.

Exceptional communication and stakeholder engagement skills.

Strong analytical abilities, particularly in interpreting data for strategic decision-making.

Experience within self-insured organisations (highly desirable).

Unrestricted Class C Driver’s Licence.

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and have a range of benefits to help you create the right balance:

Flexible work arrangements, including hybrid/work-from-home options.

Personal and professional development courses.

Access to 350+ fitness facilities through Fitness Passport.

Four free confidential counselling sessions a year for you or an immediate family member.

One free nutritionist and financial advice session per year.

We pride ourselves on being a high-performing, customer-focused organisation committed to diversity and inclusion.

How to apply

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience, and personal attributes will help you succeed in this role.

Documents must be less than 2MB, and PDF format is preferred. If you encounter technical issues when applying, please email [email protected]

Our selection process may include a one-way video interview via Criteria, face-to-face or virtual interviews via Microsoft Teams, reference checks via Xref, and additional checks including police checks, employment history, qualifications, pre-employment medical reviews, and drug and alcohol testing.

Contact Person
Kayleen Biglands

Contact
[email protected]

Closing Date
15 June 2025

Please note applications for all our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. Aboriginal and Torres Strait Islander persons are encouraged to apply.