
Rehabilitation and Return to Work Coordinator
City of Gold Coast
Posted 7 days ago
Vacancy Number
ER1834
Position Title
Rehabilitation and Return to Work Coordinator
Employment Status
Permanent, Full Time
Department
Strategy, People and Performance
Location
Bundall Precinct
Award Classification
Stream A, Level 5
Salary
$90,807 - $94,572 per annum, plus superannuation
Hours
36.00 hours per week (9-day fortnight)
About the team
Located within the Strategy, People and Performance Department, the Work Health and Safety Branch plays an essential role in leading safety practices across the organisation, ensuring our people operate in a safe and healthy manner. Working within the WHS Strategy business unit, we are responsible for delivering proactive health and safety programs across the City.
About the Role
The Rehabilitation and Return to Work Coordinator position is responsible for providing injury management support, rehabilitation and return to work services to the City's workers. This includes liaising with both internal stakeholders and external providers in delivering on the City's requirements for injury management.
This role is part of the Health and Injury Management team and plays a critical role in supporting injured workers via the Immediate Injury Management program which is available for City workers 24 hours a day, 7 days a week. As part of the role you will travel regularly within the Gold Coast region to support employees across over 70 City locations as well as participate in a rotating afterhours on-call roster.
The role is also responsible for supporting initiatives across the WHS Strategy team.
We're looking for people who have:
• Have relevant qualifications or demonstrated experience in injury management or, having worked in a rehabilitation and return to work role or personal injury for at least 2 years.
• An in-depth understanding and knowledge of contemporary rehabilitation issues and practices, along with experience in managing complex physical and psychological cases. Previous experience working within a self-insured employer framework is highly regarded.
• Demonstrated high-level communication, interpersonal and negotiation skills (with all stakeholders), particularly in the provision of consulting advice and guidance to stakeholder of all levels ofa complex organisation, including taking a multidisciplinary approach with broader colleagues to achieve best outcomes.
• Strong written and oral communication skills and the ability to adapt your style and language depending on the audience. Previous experience supporting a mixed collar workforce will be highly regarded.
• Demonstrated analytical and creative problem-solving skills in the provision of solution-based strategic and operational injury management and disability support in a large, complex organisation.
• Have strong administrative skills, attention to detail and the ability to work autonomously in a flexible work environment.
Be part of shaping the Gold Coast's future
The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.
We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:
9-day fortnight
Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
Personal and professional development courses
Access to 350+ fitness facilities through Fitness Passport
4 free confidential counselling sessions a year for you or an immediate family member
1 free nutritionist and financial advice session per year
We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.
How to apply
For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.
Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) To apply, please submit a cover letter outlining your qualifications, experience in injury management and rehabilitation, stakeholder engagement skills, and your ability to manage complex cases within a large, multidisciplinary organisation.
Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email [email protected]
Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.
Contact Person
Aika Whakatope
Contact Number
07 5581 7236
Closing Date
Sunday 8th June 2025
Please note applications for all of our vacancies close at 10.30pm on the listed closing date.
The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.
About City of Gold Coast
Together we enhance the Gold Coast way of life
As Australia's second largest council, with over 5,000 passionate employees and constantly growing, the City of Gold Coast is a dynamic and diverse workplace. We offer career pathways across a multitude of industries, making us a place where you can carve your path and leave your mark on a city that shines.
We are more than just sun, sand, and surf. We're a vibrant community fuelled by the talents and perspectives of people from all walks of life. Here, success meets paradise, with a mix of innovation, community and breathtaking nature.
Join us to shape the future of one of the world's most dynamic cities.
Work Health & Safety Specialist
HAYLO People

Rehabilitation Consultant - Physio, OT or EP!
Axis

Rehabilition and Return to Work Coordinator
Trident Services Australia

Rehabilitation Consultant - Physio, OT or EP!
Axis

Rehabilitation Case Manager
Bureau of Meteorology

Rehabilitation Consultant
Axis

Works & Planning Coordinator
SunWater

Work Health and Safety Advisor
My Pathway
