Assist - Ray White Wilston - Casual Customer care telemarketer

Location: Wilston, Brisbane

Flexible casual hours | Training provided | Supportive team environment

Are you a confident communicator with a positive attitude and a desire to develop your professional skills? This could be the perfect opportunity for you to join a respected and well-established team.

At Assist, a valued division of Ray White Wilston, we pride ourselves on delivering outstanding customer service and creating meaningful, long-term relationships with our clients. As part of the Ray White network—one of Australia's largest and most successful real estate groups—we uphold a strong reputation for professionalism, integrity, and results. We are currently seeking a casual Customer Care Telemarketer to support our growing operations in Wilston, Brisbane.

This is an entry-level position, ideal for someone who is motivated, personable, and eager to learn. No previous experience is required, as full training will be provided. Whether you're returning to the workforce, seeking a flexible role while studying, or simply looking to get a foot in the door with a supportive and professional company, this role could be a great fit.

About the Role

As a Customer Care Telemarketer, you’ll be responsible for initiating outbound calls to homeowners, investors, and potential clients. Your role will be to introduce our services, gather key information, and identify new business opportunities for our sales team. This position is essential in helping us grow and maintain strong client relationships.

Key responsibilities include:

Making outbound calls to introduce our services and identify leads

Engaging in professional, friendly conversations to identify client needs

Updating client details and lead information accurately in our CRM system

Following up with leads to build rapport and maintain strong relationships

Collaborating with the sales team to hand over qualified opportunities

Providing outstanding customer service that reflects our company values

Meeting call targets and contributing to team goals

This role will see you working closely with an experienced and friendly team that values collaboration, continuous improvement, and individual growth.

What We’re Looking For:

We’re looking for someone who is:

Confident and professional on the phone, with strong verbal communication skills

Organised and detail-oriented, able to manage information efficiently

People-focused, with the ability to build rapport quickly

Self-motivated, with a strong work ethic and a willingness to learn

Comfortable working in a flexible, casual role based in our Wilston office

Previous experience is not required. Training and support will be provided to help you settle into the role and thrive in our team environment. If you have experience in customer service, administration, retail, hospitality, or call-based roles, your skills will be highly transferable.

Why Join Us?

Entry-level opportunity with full training provided

Be part of a leading real estate group with a strong local reputation

Join a supportive, friendly, and professional team

Enjoy casual, flexible working hours that suit your lifestyle

Opportunity to gain valuable experience with potential for future growth within the business

Work from our conveniently located office in Wilston, Brisbane

The opportunities within this role are endless

How to Apply

If you’re looking to build your skills, gain valuable experience, and be part of a respected and supportive team, we’d love to hear from you.

Please send your resume, cover letter and any relevant documents to [email protected] or alternatively please submit your resume and cover letter through seek, whilst also answering a few questions.

We thank all applicants for their interest and look forward to connecting with enthusiastic candidates who are ready to take the next step in their career journey.