Branch Manager - Library Services
Permanent Full Time
Specific Engagement (140 hours per four week period, worked Monday – Friday)
Commencing August 2025
Band 6 – ($98,914 – 109,451) per annum + Super + Phone Allowance
Lalor Library

Yarra Plenty Regional Library is seeking an experienced temporary full-time Branch Manager to manage a branch and team to deliver relevant and customised services and programs to the community at our Diamond Valley Library.

About the Role

We have an opportunity for a permanent full-time Branch Managers at Lalor Library. The Branch Manager is responsible for ensuring quality library services by leading and motivating their branch team and managing the day to day operations to develop informed, connected, inclusive communities. The ideal candidate will have a strong understanding of the trends and emerging issues of public libraries.

Responsibilities:

Service Delivery

· Provide leadership to ensure a high standard of customer service at the Branch

· Contribute to meeting KPIs outlined in the Regional Library Plan

· Ensure that the branch annual business plan is fulfilled

· Ensure application of Customer Service Guidelines

· Manage the resolution of complex issues relating to customers

· Ensure the development, delivery and evaluation of a range of core programs and services

Operations

· Manage the building to facilitate optimum use and to maintain staff and customer safety

· Ensure effective resource management in the Branch including managing relevant budgets

· Ensure the maintenance of the collection and IT facilities to a high standard

Staff

· Select, train and develop library staff

· Provide a work environment to enable staff to develop job competencies and achieve professional goals

· Assist staff to adapt to change and promote a positive attitude to change

Planning

· Develop an annual Branch Plan in accordance with the Library Plan

· Develop relationships with local community organisations and individuals to promote the use of the library

· Take responsibility for developing productive relationships with relevant Member Council departments

· Contribute to Branch Managers and EMT/Branch Managers forums through contribution to library policy development and overall library management.

About You

You are highly motivated and a proactive leader, with a strong interest in utilising and developing your management skills. Being a Branch Manager requires a flexible approach and the ability to lead, motivate and develop staff with strong persuasion and influencing skills. You demonstrate resilience in the face of pressure and are confident in supporting your team to manage challenging or antisocial behaviour when it arises. As part of YPRL's Leadership Team, Branch Managers deliver initiative, accountability and customer service every day, as they go above and beyond for our customers and colleagues.

How to Apply:

To apply for this position, candidates should prepare a cover letter and resume, and a statement addressing the key selection criteria showing relevant examples of your work. The Key Selection Criteria is outlined in the Position Description located on our website: https://www.yprl.vic.gov.au/about-the-library/work-with-yprl/current-vacancies/

Closing: Sunday 22nd June 2025 at 11.59pm.

Selection Process:

Eligible applicants who meet the key selection criteria will be invited to interviews. Not meeting the key selection criteria may result in exclusion from the interview process.

For more information on the responsibilities of this role, and for the selection criteria, please refer to the Position Description or contact Joyce Halwenge on 9088 3463 or at [email protected]

Additional Information:

*Appointment to this role is subject to a satisfactory National Police Record Check and Employment Working with Children Check.

YPRL is committed to providing a wide range of services to the community by recruiting and selecting the right people with the right skills based on merit. Having highly skilled and motivated employees who embrace YPRL’s values will positively contribute to our vision and our community.

YPRL is a Child Safe organisation and ensures all staff have a current Working with Children Check (WWCC) and National Police Record check. We have appropriate screening processes in place including a Child Safe Policy and Procedure, key selection criteria and interviewing and reference checking, which demonstrates our commitment to Child Safety.

As an equal opportunity employer with a diverse workforce, YPRL will continue to employ people from a wide range of backgrounds including, people with disability, Indigenous Australians, young people, mature aged workers, people who identify as intersex, gay, lesbian, bisexual, transsexual, transgender, queer or heterosexual, people from culturally, religiously and linguistically diverse backgrounds. We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.