💼 About the Role
You’ll be based at our welcoming Torrensville practice and provide high-quality reception, clerical, and bookkeeping support. This is not your average front desk role — you’ll help support clinicians, process payments and NDIS documentation, prepare welcome packs, manage schedules and room setup, and ensure a calm, organised environment for both staff and clients.

🧾 Your Key Duties Will Include:

Greeting clients and managing reception with warmth and professionalism

Booking appointments using Halaxy

Answering calls, emails and general inquiries

Invoicing, coding, and processing transactions (MYOB, Careview, Halaxy)

Supporting finance, Medicare claims, and NDIS financial admin

Preparing staff meeting minutes and office materials

Managing inventory and replenishing client and therapy materials

Maintaining cleanliness and setup of therapy and office spaces

📚 What You Bring

Minimum 2 years’ admin/reception/bookkeeping experience

Proficiency in Microsoft Office, MYOB, Halaxy (or similar systems)

Exceptional communication, attention to detail, and problem-solving skills

Ability to multitask, prioritize and remain calm under pressure

Empathy and professionalism when supporting clients facing mental health challenges

Relevant qualifications in Office Admin and/or Bookkeeping (desirable)

Knowledge of NDIS processes is highly regarded

💰 Salary & Benefits

Award rates: Health Professionals and Support Services Award 2020 (Support Services Level 6–8) based on experience

Superannuation: 12%

Access to internal training and development

Supportive team culture and meaningful work making a real difference in people’s lives

🛡 Requirements

National Police Check & Working With Children Check

NDIS Worker Screening & Working with Vulnerable People

Confidentiality, integrity, and alignment with our values

Ready to join a team that values professionalism, empathy, and excellence?
Click Apply Now and attach your CV and cover letter outlining why you’re the right fit for Soothing Minds. For any queries, please contact our General Manager.