Employment Type: Permanent Full Time
Position Classification: Telephonist Level 3
Remuneration: $69,582.73 - $70,975.90 per annum plus superannuation
Hours Per Week: 38
Requisition ID: REQ582025
Applications Close: Sunday 15th June, 2025

Telecommunications Team Leader - Northern Sector

What You'll Be Doing:
The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it. The Telecommunications Team Leader is responsible for the day-to-day running of the Switchboard and Telecommunication Services, incorporating PABX/VoIP/Spectralink telephone services, MIE (Message Integration Engine) and Paging services and emergency communication. The role provides leadership and support to Switchboard operators, including general telecommunication policies and procedures development, and training.

Benefits:

• Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
• Discounted gym memberships with a Fitness Passport
• Employee Assistance Program (EAP) for employees and family members.
• Discounted Private Health Insurance.

Selection Criteria:

1. Relevant qualification and/or experience in a Supervisor/Team Leader role.
2. Relevant qualification and/or experience with Telecommunications technology.
3. Demonstrated ability to operate in a busy Switchboard environment.
4. Ability to carry out and assist in developing emergency/disaster procedures.
5. Sound knowledge of computer software packages.
6. Demonstrated ability to work a 24 hour rotating roster undertake on call responsibilities.
7. Current unrestricted NSW Drivers Licence (and a willingness to travel in accordance with the demands of the position).

Need More Information?
1) Click here for the Position Description and SESLHD Expected Standards
2) Find out more about applying for this position
For role related queries or questions contact Samantha Sainsbury on [email protected]

Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

Reasonable Adjustments:
NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email [email protected] and let us know. Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information For Applicants:

• An eligibility list may be created for future vacancies.
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description.
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer.
• SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Employment Consultant that can also provide support ([email protected]) and for additional information please visit our Stepping Up Website

SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We encourage people from different backgrounds to apply. We welcome applications from Aboriginal and/or Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can also provide support. Please contact the SESLHD Aboriginal Employment Team via email [email protected] should you require support.