About us

Ingkerreke Services provides housing, municipal and essential services to 281 properties spread across 57 homelands throughout Central Australia. Ingkerreke Services is a proud Arrernte Corporation, and we encourage Aboriginal people to apply. Join our friendly and supportive team!

Qualifications & experience

Knowledge of tenancy management.

Experience in developing and maintaining effective client and stakeholder relationships.

High level of computer competency, including prior use of Word, Excel, Outlook, and housing or asset databases.

Ability to prioritise tasks and manage complex issues under limited direction.

Effective interpersonal, verbal and written communication skills.

Willingness to promote and contribute to a safe and productive workplace culture.

A current Class C NT Driver's License and the willingness to travel to remote areas for short periods or overnight as required.

A current Working With Children Clearance (Ochre Card).

Tasks & responsibilities

Communicate with clients and residents from the Western and Eastern homelands regarding housing maintenance, municipal and essential services and other requests.

Lodge all work requests in the housing database on behalf of clients.

Liaise with the Housing Manager to determine the affordability and priority of requested works.

Schedule works with subcontractors or with internal staff.

Regularly update clients on work progress and completion.

Maintain and update a spreadsheet of current homelands clients and their contact information.

Liaise with other staff and the veterinarian to enable animal control program works to be undertaken on homelands.

Travel to homelands to conduct field visits every 6 months to ensure that client needs are being met.

Produce Homeland Reports after field visits.

Complete all job-associated paperwork and maintain accurate records.

Assist with general office duties when required.

Benefits

5 weeks' annual leave.

Additional leave between Christmas and New Year public holidays for Christmas office closure.

Training and professional development opportunities available.

Salary sacrifice available.