Permanent Full-Time Position (38 hours per week)

$37.35 per hour + Super + Salary Packaging

Katherine Location

Life at St Vincent de Paul Society

At St Vincent de Paul Society, you'll be joining a team of committed staff and volunteers who work to improve the lives of those they assist throughout the community. We're bold with ideas and operate with pace and passion. Always looking for better ways to achieve our 'good works', St Vincent de Paul Society employees are innovative professionals who are driven to help make positive change. St Vincent de Paul Society Northern Territory is a highly regarded charitable organisation with strong retail and community service operations all over the Northern Territory!

The Role

A Community Housing Tenancy Officer plays a vital role in supporting individuals and families to secure and maintain stable housing, particularly within social or community housing contexts. This position combines tenancy management with high-quality accommodation management services to address the diverse needs of clients, promoting independence and community integration.

The Tenancy Officer will perform accommodation management activities aligned with the Policy and Procedures of the Society's Community Housing Program, and the Northern Territory Residential Tenancy Act.

Key Responsibilities

Tenancy Management

Interview applicants to assess housing eligibility, manage expectations and collate all necessary documentation

Complete all tenancy documentation, including rent payment set up, leases, condition report, and other records as required

Conduct required inspections of accommodation to ensure tenancy standards are maintained

Maintain rent arrears

Allocate housing in line with organisational policy and procedure

Assist clients in understanding and fulfilling their tenancy obligations.

Support clients in completing necessary housing applications and documentation.

Assist individuals seeking permanent and stable community housing and community integration.

To be successful in this position; you will need to meet the following selection criteria:

Relevant qualification or equivalent experience in accommodation management, residential care facilities, tenancy management or residential casework.

Previous experience in housing support, case management, or a similar role is advantageous.

Knowledge: Familiarity with housing legislation, tenancy rights, and community resources.

Strong communication, problem-solving, and organizational skills. Ability to work independently and as part of a team.

Ability to work within the philosophy of the Society and in accordance with policy and procedures to promote the values and mission of the Society

Ensure National Police Check, Northern Territory driver’s license and Working with Children Clearance, are valid and a current copy is provided to head office to be kept on file

Proof of COVID-19 vaccination status (3 doses)

To apply, please submit your resume via SEEK today!

You will be required to complete a police check should you be successful in being appointed to our organisation. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.

The St Vincent de Paul Society Northern Territory is an Equal Opportunity Employer.

Individuals from culturally and linguistically diverse backgrounds are encouraged to apply.

Applications from recruitment agencies will not be accepted.