Join us as we work to make Tasmania the healthiest island on the planet!

Imagine a health insurer doing more for Tasmanians.

For over 70 years St Lukes has provided health insurance that’s helped Tasmanians. Now we’re also providing a promise: to become the healthiest island on the planet.

This bold ambition is a promise to our members, our staff, and our state to make our island the healthiest it can be. We’ve already begun, investing in new processes, new products, and new people. We’re focusing on the things that will make a difference locally and leveraging our networks to create change.

Are you a person who loves to solve problems and help people to navigate through claims processes to ensure better health outcomes? If you are, St Lukes Claims Department currently has multiple positions available for Claims Consultants specialising in processing and administration of Private Health Insurance Claims.

The Role

You will not be in it alone as our team Specialists are there to support you to provide accurate and timely management of claims. As you grow in your expertise, you will provide support and advice to providers, members and other staff internally.

Ideally, you will have administration experience within the health industry, experience in data entry and a good eye for detail. You will be naturally people focused and enjoy working in a busy environment, with the ability to self-manage and prioritise.

You will be highly motivated and flexible, demonstrating confidence in a changing environment, reliable, have a strong work ethic, positive attitude and will take control of your own professional development through the many opportunities provided by the company (qualification and soft skills training).

Selection Criteria

To be the right fit for the role we need you to demonstrate:

2+ years’ in a similar administration role preferably in the health sector

An amazing ability to prioritise, problem solve and multi-task difficult situations

Excellent written and verbal communication skills

Ability in navigating and adapting to constant change

Sound computer skills within the Microsoft Office suite and or specialised software applications, with proven ability to adapt to new programs

Positively contributing to a workplace environment which embraces respect and trust

Being a team player that can work autonomously when required

What we Offer

Opportunities for career progression and professional development.

Excellent employee discounts.

Opportunity to purchase leave.

Paid parental leave policy.

Corporate wellbeing program.

Social events, milestone, achievement, and birthday celebrations.

The opportunity to work out of the most sustainable and carbon positive office development in Tasmania.

Award winning Learning and Development culture

Awarded Tasmanian Employer of Choice 2023

How to Apply:

To apply online, please provide your current resume and cover letter outlining your interest in the role, your skills, capabilities, and experience. For a copy of the Position Description please visit https://www.stlukes.com.au/healthiest-island/careers

For further information please contact Nicole Ford at [email protected].

Shortlisting for these positions will begin immediately so don't delay your application.

To apply, you must have the legal right to work in Australia. Appointment to this position is subject to a satisfactory National Police Check.