Located across 4 locations over Melbourne, L Arthur Transport Services, not only has a strong industry presence with over 120 years of experience in wharf cartage, container transportation, OOG heavy haulage we are also an AA Rural Tailgate and Underbond Customs licensed Bio-Security facility.

Due to internal promotion, we have a rare opportunity for an administration assistant with Transport & Biosecurity experience, to join our Biosecurity / Tailgate Department located at our Footscray Road site. This role is onsite only with no remote working options available.

To meet the criteria and deliver the best service to our clients (internal & external), we are looking for an individual who is reliable, has AQIS experience or awareness, strong communication skills and invoicing experience (highly regarded)

The Biosecurity Administrator is an integral part of our Biosecurity Administration team and is responsible for liaising and coordinating with our internal and external stakeholders', compliance with Customs and Biosecurity regulations and prompt resolution of AQIS customer/client queries.

Tasks & Responsibilities:

· Ensure compliance with Australian Customs and Biosecurity regulations.

· Working closely with warehouse Supervisor

· Working with the Transport operations team

· Liaise with clients, carriers, internal stakeholders

· Perform administration tasks including job entry, workflow updates and job invoicing with a high level of accuracy in a timely manner.

· Deliver exceptional customer service.

· Ability to take ownership of the Biosecurity team inbox and ensure emails are responded to in an efficient and timely manner.

· Communicate with clients & brokers in accordance with customer and receiver requirements.

· Investigate and resolve any warehousing rate issues or dispute (prior to invoicing)

As the successful candidate you will possess the following:

. Full working rights to accept a full-time role | 40 hours per week, long-term employment

· Prior high level administration background, system savvy and IT adaptable

· An understanding of Australian Customs and Biosecurity regulations. - MANDATORY

· High level of attention to detail to ensure accurate data entry.

· Prior experience in worksheet invoicing – highly regarded

· Strong problem-solving skills to address customer inquiries and resolves issues effectively.

· Demonstrated ability to manage and meet conflicting deadlines, along with the ability to adapt to changed priorities.

· Excellent communication and interpersonal skills with the ability to produce clear and accurate communications that are appropriate for their intended audience.

· Previous experience in Transport & Logistics

Working Arrangements

· Onsite location - 660 Footscray Road, West Melbourne

· Full-time, Monday to Friday 7.00am-4.00pm

· Office based only (WFH or Hybrid not available)

Interviewing now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. – Immediate start available

Only candidates that meet the criteria will be contacted