Key Responsibilities

Building Operations

· Supervise and coordinate daily building operations across all four strata plans and the community association.

· Be the primary contact for residents, strata committees, and contractors on building-related issues.

· Conduct regular building inspections and document outcomes using MYBOS building management software.

· Lead quarterly Building Manager Feedback and Case Priority Meetings with each committee.

· Execute capital works projects as outlined in the individual and community budgets.

· Monitor building inventory and record utility meter readings where applicable.

· Manage remedial and upgrade works under $20,000; supervise larger projects as a committee representative.

· Provide informed recommendations and support committee decision-making.

Communication

· Work collaboratively with strata committees to scope and approve works over $1,000.

· Schedule quarterly Open MYBOS Case Review meetings six months in advance.

· Act as the main liaison for concierge, cleaning, and gardening teams.

· Submit monthly Open Case Reports to strata and community committee members.

· Provide capital works progress reports and attend committee or AGM meetings as invited (with additional pay for after-hours).

Contractor & Project Management

· Approve day-to-day work orders under $1,000.

· Lead procurement and manage contractors for works over $1,000.

· Oversee recurring services such as lifts, pools, pest control, hot water systems, HVAC and others.

· Monitor contractor certification and compliance documentation using MYBOS.

· Sign off on completed work and conduct periodic contractor performance reviews.

· Maintain and support updates to the approved contractor list.

Systems & Compliance

· Manage emergency procedures, annual fire safety requirements, and access control/security systems.

· Liaise with local council or authorities as necessary for building and community compliance.

· Serve as MYBOS system administrator, ensuring records and access are kept up to date.

By-Laws & Renovations

· Assist in enforcing building by-laws and escalate breaches to the Strata Manager and committees.

· Review renovation applications for compliance and provide recommendations to the committee.

Reporting & Meetings

· Prepare quarterly reports at least three business days prior to Building Manager and AGM meetings.

· Track progress of capital works projects and ensure spending aligns with approved budgets.

· Ensure quarterly meetings and routine inspections are conducted on schedule.

· Maintain welcome brochures and manage updates to the building website.

· Attend AGMs and special meetings when invited (paid separately if after hours).

Financial Oversight

· Approve invoices for completed work or maintenance cases.

· Monitor capital work expenditure and provide budget progress reports to committees each quarter.

Skills & Experience

· Proven experience in building/facilities management, ideally within a multi-strata or community association setting, minimum 5 years.

· Sound understanding of building systems, compliance, and project coordination.

· Proficient in MYBOS or similar building management systems.

· Strong interpersonal, organisational and communication skills.

· Knowledge of Australian building codes, strata legislation, and OH&S standards.

· Ability to work autonomously while managing multiple priorities across separate entities.