Ready to be at the heart of a high-growth creative media company?

If you’re a proactive, organised, and strategic thinker who thrives in a fast-paced environment, this might be the role for you.

At Bluu Media House, we tell powerful brand stories through premium video content and social media strategies. We work with ambitious service-based businesses to help them scale and stand out.

Now, we’re looking for a Customer Success & Social Media Manager, a key role responsible for client relationships, team operations, and managing social media execution. You’ll ensure our clients achieve their marketing goals while keeping our internal operations running smoothly.

If you love working with people, problem-solving, and turning creative visions into reality, keep reading.

What You’ll Be Doing:

Client Relationship Management – Be the main point of contact for clients, ensuring they feel supported and valued.

Social Media Management – Oversee content strategy execution, scheduling, engagement for clients.

Team & Project Coordination – Work closely with the production team to keep projects on track and aligned with client goals.

Logistics & Operations – Help streamline processes, schedule shoots, and manage day-to-day operations.

Growth & Strategy – Analyse results, improve workflows, and identify opportunities to enhance our client experience.

What We’re Looking For:

Strong communication skills—you can manage client expectations like a pro.

Social media know-how—you understand how to create engagement and manage content.

Project management skills—you can keep multiple projects on track without breaking a sweat.

Problem-solving mindset—you take ownership and find solutions before issues arise.

Detail-oriented—you make sure nothing slips through the cracks.

A team player—you thrive in a fast-moving, collaborative environment.

🎯 Bonus Points If You Have:

Experience in a social media, marketing, and agency environment.

Background in customer success or client-facing roles.

A love for storytelling, branding, and digital marketing.

Why Bluu Media House?

Work in a high-growth, creative environment where your impact is felt.

Be part of a team that produces premium video content for ambitious brands.

Work from our Gold Coast office, minutes from the beach.

Develop your skills in social media, client management, and operations.

Join a team that values creativity, strategy, and growth.

How to Apply

Tell us why are you a great fit for this role?

What’s your favorite brand on social media and why?

🔗 Send us your CV and cover letter.

Apply now and be part of something exciting!