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AOD Counsellor Case Manager

Lives Lived Well
Cloncurry, QLD
A$85,120-$101,787 p/a + super + salary packaging
Healthcare & Medical → Psychology, Counselling & Social Work
Full-time
Hybrid

Posted 2 days ago


We are a well established not for profit organisation that treats and supports people whose lives are affected by alcohol and other drugs as well as people with mental health and gambling concerns. We’re growing fast and building a reputation as a trusted, innovative provider, focused on clinical excellence… and we’d love you to be part of it.

Living in Cloncurry, you’ll never be too far away with flights to and from Townsville, Brisbane and Mount Isa 5-days a week. You’ll be a part of a close-knit community, offering a relaxed and easy-going lifestyle. There’s plenty of opportunity to socialise and meet people with unique events spread across the year, as well as the regular local activities such as social sports and the gym.

If you need a break from the traffic and fast-paced city lifestyle, Cloncurry could be the ideal change for you! If you’re not quite sure about leaving the creature comforts the city has to offer, don’t stress, Mount Isa is only a 1.5 hour drive up the road. This role provides a unique opportunity to explore and experience many parts of Outback QLD.

Your opportunity

As an AOD Counsellor Case Manager based in Cloncurry, you will engage and support a cohort of clients 12 years and above in managing, counselling, and treating AOD dependency and related issues.

Your responsibilities include providing non-judgmental, client-centred support, conducting assessments, and offering a wide range of clinical and psycho-social interventions. You will work with clients to develop personalised recovery plans collaboratively. Your daily tasks will involve a mix of face-to-face appointments, telehealth, stakeholder engagement, events, and online meetings (via Microsoft Teams) with staff for case conferences and supervision. Engaging with our Aboriginal and Torres Strait Islander clients will be a central part of your role.

About once a month, you will engage in outreach work that involves overnight travel to support clients at different locations. This position does work with complex client presentations. The sole focus of support is AOD, but case management requires supporting clients who come with complex issues of mental health, domestic and family violence, homelessness, financial concerns, but this is not limited to the clientele.

This is an ongoing full-time role. The gross salary for this role ranges between $85,120 to $101,787, depending on knowledge and experience, plus superannuation and salary packaging. For the right applicant, we are also able to offer relocation assistance.

What you’ll bring

To excel in this varied role, you will be self-motivated, dedicated, and comfortable working with minimal supervision. You will embrace the opportunity to make this role your own.

You will also have the following:

  • Minimum of a Bachelor level qualification in social work, psychology, human services, occupational therapy, or other health related disciplines – we welcome new graduates to apply!
  • Excellent relationship and rapport building – this role includes networking with local providers and attending meetings and events
  • Strong verbal and written communication skills; self-managing and able to prioritise your own workload
  • A proactive team player - but as there is some overnight outreach involved - you will also be comfortable with autonomy and spending time on your own
  • An understanding of evidence-based clinical frameworks and a willingness to learn more about AOD.
  • Be comfortable and competent using a variety of systems including teams, the Microsoft suite of programs and our client record management system.
  • A sound understanding of the professional, ethical, and legislative frameworks, including understanding and setting boundaries.
  • A current Drivers Licence and Working With Children Check (Blue Card) or the ability to obtain this.

While not essential, we’d also love you to have:

  • Knowledge of the local area
  • Demonstrated understanding of the Alcohol and other Drugs (AOD) and Mental Health Sector

What matters most is that you’ll live and breathe our values, which means:

  • You are humble, human, and full of hope.
  • You show up and share.
  • You ask: Why not? And what’s next?
  • You leave a positive wake.

And while you support others, we’ll support you with some great benefits, including:

  • An extra five paid leave days per year to support your wellbeing and work-life balance.
  • Salary packaging to increase your take-home pay plus a meal and entertainment card.
  • Regular clinical supervision, case conferencing and debriefings.
  • Regular one-to-one and team meetings to promote inclusion and support within the team.
  • Company car to undertake outreach activities.

Check out more employee benefits for you and your loved ones on our careers page.

For more detailed information or to request a copy of the position description, contact Sarah Dancey on [email protected]

How to Apply

To submit your application, please click “apply”.

Applications close on Friday, 27 June 2025, however, we may be conducting interviews throughout the process.


Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Peoples.


About Lives Lived Well

Bundaberg, QLD, Australia
Community Services & Development
501-1000 employees

We are a not-for-profit healthcare provider that offers evidence-based services across Queensland, New South Wales, and South Australia. We specialise in supporting people with concerns related to alcohol and other drugs (AOD), mental health, transitioning from corrective services, veterans' wellbeing, and gambling.

We bring experience, empathy, and a judgement-free approach to every person’s journey, recognising that life is complex. We work alongside clients to unlock their capacity for positive change by providing person-centred support using verified, contemporary clinical approaches.

Our passion lies in supporting people, and we’ve been doing just that for over forty years.

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