On behalf of a large Federal Government Agency, we are seeking experienced Case Managers to undertake end to end case management activities involving risk and vulnerable participants.

The Role

The APS6 Case Manager is accountable for complex work guided by legislation, policies, and standards. The position is required to provide detailed technical, professional, policy, operational support and advice in relation to complex case management.

The APS6 Case Management position will be responsible for a range of activities, including:

• Undertaking case management of complex ART matters, undertaking analysis, and developing options for early resolution.
• Attending Case Conferences, Conciliations and Hearings conducted by the ART.
• Preparing documents detailing resolution options and outcomes at Case Management meetings.
• Assessing and responding to priority and risk matters.
• Resolving matters through case management of ART applications.
• Preparing and maintaining electronic record keeping, including evidence supporting decision making processes and justifying conclusions reached during the case management process.

About You

The successful candidate will have demonstrated case management experience, sound decision making skills and the ability to justify decisions based on evidence. In addition:

• Knowledge of the NDIS and supports for people with disability.
• The ability to engage easily with a diverse range of people.
• Ability to achieve individual and team goals and targets.

• Experience interpretating information and legislation.
• Effective communication and stakeholder engagement skills.
• The ability to monitor related emerging issues, identify impacts and conduct risk management activities.
• Desirable:

This is a 12-month assignment with view to extension. Positions are fulltime business hours with some WFH offered following training (up to 2 days per week) Hourly rates of $60.26 + super are payable.

To Apply

As this role is within the Federal Government, applicants are required to hold Australian Citizenship.

If you are interested in this role, please APPLY NOW by clicking the available link.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.