About Them
This global organisation is a recognised leader in delivering specialised services across risk, claims, and benefits administration. With a strong focus on operational excellence, care, and innovation, it plays a key role in helping businesses navigate an increasingly complex and fast-changing world.

About the Role
This is an exciting opportunity for a seasoned People Operations leader to shape and elevate HR operations across Australia and New Zealand. Based in Sydney and reporting to the ANZ HR Director, you’ll drive scale, consistency, and excellence across shared services, payroll, and systems.

You'll lead a talented team and play a pivotal role in transforming the employee experience – streamlining processes, optimising Workday, and delivering data-driven, high-impact people services. With strong collaboration across regional and global teams, this role offers both day-to-day leadership and strategic influence.

About You
You’re a hands-on and strategic people operations professional with a strong track record in delivering efficient, people-centred services within complex, matrixed environments.

You’ll bring:

• Proven experience leading shared services or people operations across geographies
• Strong HRIS knowledge – Workday experience highly regarded
• Expertise in lifecycle processes including onboarding, benefits, compliance and offboarding
• Experience with remuneration frameworks, merit reviews, benchmarking and pay equity
• A data-driven mindset, with the ability to use insights to improve service delivery
• A collaborative and pragmatic approach – comfortable with ambiguity and focused on impact

Culture & Benefits
This is a collaborative, curious and pragmatic team – ideal for someone who enjoys balancing strategic thinking with operational delivery.
You’ll enjoy:

• Flexibility and hybrid working options
• Scope to lead a team and drive change
• Influence across regional and global initiatives
• Exposure to the full breadth of HR operations, systems and reward
• A supportive, inclusive culture that values initiative and expertise

How to Apply
If you’re ready to lead the evolution of people operations across ANZ and contribute to a global transformation, we’d love to hear from you. Please apply via the link below.

This role is being recruited exclusively by The Next Step. All applications will be handled with strict confidentiality.