Duty Manager
Queensland Cricketers Club
Posted 3 days ago
About the role
Are you an experienced hospitality professional looking to take the next step in your career? The Queensland Cricketers Club is seeking a Duty Manager to join our dynamic team in East Brisbane. As Duty Manager, you will play a pivotal role in ensuring the smooth and efficient operation of our renowned club. This is a full-time position with opportunities for career growth.
What you'll be doing
Overseeing the day-to-day operations of the club, including managing staff, maintaining service standards, and resolving customer queries
Implementing and monitoring safety and security procedures to ensure a safe and enjoyable experience for all guests
Coordinating with other department heads to ensure seamless service delivery across the club
Analysing data and preparing reports to support decision-making and continuous improvement
Fostering a positive and productive work environment for the club's team
Representing the club and building relationships with key stakeholders, including members and suppliers
What we're looking for
Minimum 2 years' experience in a Duty Manager or similar supervisory role within the hospitality industry
Strong leadership and people management skills, with the ability to motivate and develop a team
Excellent problem-solving, decision-making, and conflict resolution abilities
Proficient in using hospitality management software and point-of-sale systems. SwiftPos, Human Force & Function Tracker
Demonstrated understanding of hospitality operations, including food and beverage service, event planning, and regulatory compliance
Exceptional customer service orientation and the ability to deliver a consistently high-quality experience
Flexible and adaptable, with the ability to work effectively in a fast-paced environment
About us
The Queensland Cricketers Club is a premier sports and social club, known for its exceptional hospitality and event services. With a rich history dating back to 1960's, we have a strong reputation for delivering an unparalleled experience to our members and guests. As an integral part of the East Brisbane community, we are committed to fostering a welcoming and inclusive environment for all.
If you are passionate about hospitality and eager to take on a challenging and rewarding role, we encourage you to apply for this Duty Manager position at the Queensland Cricketers Club. Apply now to be considered for this exciting opportunity.
About Queensland Cricketers Club
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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