Duty Manager

Queensland Cricketers Club
East Brisbane, QLD
A$70,000-$75,000 p/a
Hospitality & Tourism → Management
Full-time
On-site

Posted 3 days ago


About the role

Are you an experienced hospitality professional looking to take the next step in your career? The Queensland Cricketers Club is seeking a Duty Manager to join our dynamic team in East Brisbane. As Duty Manager, you will play a pivotal role in ensuring the smooth and efficient operation of our renowned club. This is a full-time position with opportunities for career growth.

What you'll be doing

Overseeing the day-to-day operations of the club, including managing staff, maintaining service standards, and resolving customer queries

Implementing and monitoring safety and security procedures to ensure a safe and enjoyable experience for all guests

Coordinating with other department heads to ensure seamless service delivery across the club

Analysing data and preparing reports to support decision-making and continuous improvement

Fostering a positive and productive work environment for the club's team

Representing the club and building relationships with key stakeholders, including members and suppliers

What we're looking for

Minimum 2 years' experience in a Duty Manager or similar supervisory role within the hospitality industry

Strong leadership and people management skills, with the ability to motivate and develop a team

Excellent problem-solving, decision-making, and conflict resolution abilities

Proficient in using hospitality management software and point-of-sale systems. SwiftPos, Human Force & Function Tracker

Demonstrated understanding of hospitality operations, including food and beverage service, event planning, and regulatory compliance

Exceptional customer service orientation and the ability to deliver a consistently high-quality experience

Flexible and adaptable, with the ability to work effectively in a fast-paced environment

About us

The Queensland Cricketers Club is a premier sports and social club, known for its exceptional hospitality and event services. With a rich history dating back to 1960's, we have a strong reputation for delivering an unparalleled experience to our members and guests. As an integral part of the East Brisbane community, we are committed to fostering a welcoming and inclusive environment for all.

If you are passionate about hospitality and eager to take on a challenging and rewarding role, we encourage you to apply for this Duty Manager position at the Queensland Cricketers Club. Apply now to be considered for this exciting opportunity.


About Queensland Cricketers Club

Albion, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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