The role

Family Realtors' is seeking an experienced Senior Property Manager to join our thriving team in Cranbourne, Victoria. In this crucial role, you will be responsible for managing a diverse portfolio of residential and commercial properties, ensuring exceptional service delivery to both landlords and tenants.

Key responsibilities

Manage a portfolio of residential and commercial rental properties, including leasing, tenant management, maintenance coordination, and financial oversight

Provide exceptional customer service to landlords and tenants, addressing their queries and concerns in a timely and professional manner

Conduct regular property inspections and provide detailed condition reports

Oversee the advertising and leasing of vacant properties, including conducting viewings and negotiating lease agreements

Ensure all properties are maintained to the highest standards, coordinating necessary repairs and maintenance

Manage rental payments, arrears, and the timely processing of bond claims and refunds

Stay up to date with relevant legislation and regulations, and ensure compliance across the portfolio

Contribute to the overall growth and development of the property management team

What we're looking for

3+ years of hands-on experience as a Senior Property Manager, with a proven track record of successfully managing residential and commercial properties

Excellent customer service skills and the ability to build strong relationships with landlords, tenants, and contractors

Strong organisational and time management skills, with the ability to prioritise and multitask effectively

Thorough knowledge of relevant property management legislation, regulations, and best practices

Proficient in using property management software and digital tools

Effective communication and negotiation skills, with the ability to resolve conflicts and find solutions

A proactive and solutions-oriented approach to problem-solving

A keen eye for detail and a commitment to maintaining high standards across the portfolio

What we offer

At Family Realtors', we are committed to providing our employees with a supportive and rewarding work environment. As a Senior Property Manager, you will enjoy a competitive salary, opportunities for career advancement, and a range of employee benefits, including:

- Generous performance-based bonuses and commissions
- Comprehensive training and professional development programs
- A collaborative and inclusive team culture that values your contributions

About us

Family Realtors' is a leading real estate agency in the Cranbourne area, specialising in residential and commercial property management, sales, and leasing. We pride ourselves on providing exceptional service and achieving outstanding results for our clients. Join our team and be part of a dynamic, growing company that is committed to your success.

If you're an experienced Senior Property Manager looking for your next challenge, we'd love to hear from you. Apply now to become a key part of our team.