Welcome to Hawk Logistics, a prominent leader in the logistics industry based in Melbourne, Victoria. With strategic depots across Adelaide, Griffith, Melbourne, Brisbane, and Sydney, our operations span nationally, enabling us to deliver exceptional service coast to coast.

As a dynamic, fast-paced, and team-driven enterprise, we pride ourselves on providing innovative solutions tailored to meet the diverse needs of our customers. Our commitment to innovation is matched by our rapid growth and a strong belief that our success is driven fundamentally by our people.

Today, we stand strong with over 500 dedicated employees and an enthusiastic management team deeply invested in harnessing technology to enhance our processes and operations. At Hawk Logistics, every team member is valued, and we are committed to fostering a supportive and inclusive environment where all can thrive.

Join us and be a part of a thriving company that puts its people at the heart of its success.

About You:

Ability to perform in a fast paced environment.

Strong knowledge of Fleet Administration & Claims Management.

Ability to build strong working relationship with internal and external stakeholders.

Excellent communication skills.

High level of organisation.

Attention to detail and have a sense of urgency.

Minimum 1 year experience in similar role.

Primary Responsibilities:

Collating motor vehicle incident details to submit to insurers.

Working with motor vehicle insurers to determine the extent of the company’s liability and settle accident claims.

Responding to 3rd parties involved in motor vehicle accidents.

Arranging for company fleet to obtain quotations for repairs.

Coordination and booking accident repairs with 3rd party repairs and internal workshops.

Following up internal and external stakeholders on open / aging claims.

Maintaining incident registers and fleet databases.

Assist with asset commissioning, decommissioning, disposal and transfer processes as required.

Assist in Registration, maintenance and all areas of keeping the Fleet compliant and data updated.

Assist in the reporting and monitoring of all vehicle defects.

Track & report fuel usages across all external suppliers & sites.

Manage & audit tolling requirements across the fleet.

Manage GPS updates, installations & tracking of any repair requirements.

What we can offer

If you have the above qualities, we can offer you:

An opportunity to grow and prosper within a successful business.

A friendly supportive team environment, with a terrific work culture.

Becoming part of a fast paced, growing and dynamic business.

Want this opportunity?

To be successful in this position, your application should include a cover letter, you will need excellent communication skills, time management, have an eye for detail and have a commitment to high quality outcomes. You will need to be passionate and have a willingness to develop your career in the logistics industry.

Please note this roll is a full-time office role with no working from home arrangement in place.