Why work with us:

Every child and young person deserves a great education.

We have a strategy that aims to unlock every child's potential now and into the future, one that in partnership with learners, students, parents and the wider South Australian community will build a world-leading public education system. One that is equitable and prioritises learning and wellbeing.

Together we will make our education system the best it can be.

When our children and young people thrive, so do our communities and our state.

About the role:

The ICT Project Officer delivers essential project administration, technical support, and change management functions, providing comprehensive first and second level ICT support to preschools, schools, and corporate offices. This role contributes to continuous improvement through stakeholder training, thorough process documentation, issue resolution, and high-quality customer service, while collaborating with ICT teams to troubleshoot complex problems and implement effective solutions that help achieve project objectives and organisational goals.

About you:

Communication and interpersonal Skills: Sound communication and interpersonal skills and an ability to maintain collaborative relationships with stakeholders and staff, deal with a range of issues and prepare and deliver effective written documentation.

Task management: Proven ability to work effectively under limited direction in a team environment, exercise initiative and judgement where procedures are not clearly defined, set goals, determine priorities, establish timeframes and plan and organise work while maintaining accuracy, integrity and confidentiality.

Technical adaptability and implementation: Experience in learning new technologies and tools efficiently and supporting, and/or undertaking infrastructure and network changes, projects and initiatives.

Customer service: Experience in providing high quality customer and project services in an ICT environment, including identifying performance outcomes, troubleshooting issues and using initiative when operating a range of infrastructure systems, hardware and applications.

Technical knowledge: Sound knowledge of ICT infrastructure (server and desktop hardware, network peripherals, mobile devices etc.), TCP/IP, LAN/WAN environments and information system security principles, practice and technologies within a Microsoft technologies environment.

Education sector knowledge: Knowledge of the role of the agency and an understanding of school and /or preschool environment and of the systems and ICT challenges within this context.

Qualifications:

Essential: Nil

Desirable: A qualification related to, or knowledge of, ITIL methods and modern trends, standards and the practical application of information and communication technology service delivery environment.

Enquiries:
Enquiries can be directed to Zeke Osmond, Senior Technical Project Officer via email: [email protected]

Applications must be made through the I Work For SA website. For further information and details on how to apply for this vacancy, please go to iworkfor.sa.gov.au and search for vacancy number 675261.

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Applications close at 11.30 pm on 14 June 2025.