Job Description

Job title: Compliance & Project Officer

Role Type: Admin / Junior Graduate Position

Reporting to: General Manager S.A.

Salary: $58,000 per annum + superannuation F/T

Hours: Up to 37.5 hours per week

Location: S.A. Home Office / Hybrid

About Demand Manager

Demand Manager facilitates access to government funding programs aimed at promoting energy efficiency. Demand Manager is an Accredited Certified Provider under the NSW Energy Savings Scheme, an Accredited Party under the Victorian Energy Upgrade Scheme and operates in South Australia under the REPS Scheme.

Demand Manager has over 17 years' experience in these Schemes and has assisted a wide range of small to large clients in the public as well as the private sectors.

Demand Manager is an innovative company that values providing independent, reliable and flexible solutions to our consistently growing customer base.

Job Description

You will provide clients and your fellow colleagues with help and support to deliver their energy efficiency projects.

We seek an enthusiastic and motivated person to join in S.A. to help continue growing the business for an immediate start.

Key responsibilities & duties:

Provide excellent communication to Demand Manager clients and employees.

Have great attention to detail with ability to identify and resolve problems with positive outcomes.

Assess and process (technical) documentation for energy efficiency projects to ascertain compliance with state or federal funding schemes.

Manage and maintain accurate records, correspondence and electronic communication relating to our core business.

Maintaining and implementing our systems and procedures and identifying areas for improvement.

Conduct periodic site visits and telephone surveys as part of Demand Manager’s quality assurance process.

Have excellent verbal and written communication skills.

Have the ability to work unsupervised in a professional, proactive and efficient manner as well as in team settings.

Develop an in-depth understanding of all Demand Manager’s products, services and key sales attributes.

Develop and maintain a strong understanding of the various state and federal government schemes under which Demand Manager operates.

Manage new customer enquiries and guide them through Demand Manager’s induction process.

Working knowledge of common Microsoft office products.

Previous work experience, preferably in dealing with customers face-to-face and over the phone, is highly desirable.

Flexible and team-oriented, with the ability to work collaboratively.

Undertaking other ad-hoc tasks where required.

The role is based in Adelaide and requires a home office environment initially, moving into a new office soon where a hybrid role is on offer. Can be 4 days or 5 days per week.

Someone with an interest in the energy/environmental industry may enjoy this role. We will also consider your specific skills, qualifications and experience that may be of benefit to Demand Manager.

Full training will be provided to get you up to speed in a timely manner and to smoothly integrate you into our team. The candidate will need to have a willingness to complete internal and external training.

Applicant must have a full driver's license and able to travel locally in metro Adelaide, regional S.A. and on occasion interstate.

Key duties of the role:

Responding to client requests, meetings and client communication.

Communication skills including conflict resolution and friendly mannerism.

Learning the state and federal schemes under which Demand Manager operates and maintaining awareness of new requirements. Training will be provided

Good organisational skills and attention to detail.

Processing, assessing and maintaining project records. Training Provided

Attention to detail, understanding of Demand Manager’s processes, systems and procedures. Training Provided

Site visits and telephone surveys for both commercial and residential clients.

Communication skills and ability to work independently

If you would like further information:

refer to www.demandmanager.com.au

or call Mark Hofner on 0425 428 992

Send applications, with a cover letter, to [email protected]