IT Manager - Ballarat Specialist School - Paid school holidays

Applications close 16th June 2025

Applicants must respond to the Key Selection Criteria for this position in their application. If you do not address the selection criteria, you may not be offered an interview.

Role

The IT Manager at Ballarat Specialist School plays a crucial role in facilitating teaching and learning by applying their technical and interpersonal skills. This position does not require student supervision.

The IT Manager is responsible for managing, implementing, and supporting the school's ICT infrastructure, systems, and devices. This includes developing technology strategies, supporting teaching and learning platforms, maintaining devices and networks, and ensuring compliance with the Department of Education and Training (DET) policies.

The role requires a balance of hands-on technical expertise, proactive problem-solving, and strong interpersonal skills to support both staff and (to a small degree) students in a dynamic school environment.

Responsibilities

The IT Manager is responsible for ensuring the smooth operation of IT systems and aligning them with the school’s goal of providing the best long-term outcomes for students and staff.

Ensure network security and data integrity.

Deploy and configure staff laptops; set up and configure student devices.

Maintain school-owned devices, including laptops, printers, copiers, and projectors.

Troubleshoot and resolve hardware and software issues efficiently.

Design, specify, and oversee programming changes necessary to enhance, modify, or maintain computer systems.

Evaluate and report on the operational efficiency of production computer systems, recommending improvements where needed.

Assess and report on the effectiveness of hardware configurations, software operating systems, data transmission networks, and general software packages.

Develop and conduct training programs for computer system users.

Manage a wide-ranging technical program across the school.

Oversee audio/visual connectivity and ensure functionality.

Maintain the integrity and configuration of the phone system.

Respond promptly to requests for assistance from school staff.

Perform other duties as directed by the Principal.

Selection Criteria

SC1: IT System Development & Implementation

Demonstrated experience and skills in coordinating IT system development and implementing school-wide technology programs. The successful applicant will possess advanced technical skills in designing, implementing, and supporting various ICT infrastructures, including Windows Server technologies, Active Directory environments, and device management solutions. Experience leading school-wide technology initiatives and aligning them with educational priorities is essential.

SC2: ICT Equipment & Application Maintenance

Demonstrated ability to maintain a broad range of ICT equipment and applications in line with DET policies and school priorities. This includes hands-on experience managing and supporting devices such as iPads, laptops, desktops, and A/V systems, as well as educational platforms like Compass and DET-supported systems. The applicant should be proficient in both Windows and Apple device management and able to troubleshoot, maintain, and enhance system performance.

SC3: Organisation & Work Management

Proven ability to organise work, manage competing priorities, and complete tasks with attention to detail, accuracy, and precision. Applicants must be highly organised, capable of planning and prioritising workloads across short- and long-term projects. A logical, methodical approach to problem-solving and strong documentation practices are key aspects of this role.

SC4: Communication & Interpersonal Skills

Demonstrated excellence in verbal and written communication and interpersonal skills. Strong relationship management and communication skills are critical. The successful candidate must be able to collaborate effectively with staff, students, and external providers, explain technical concepts in plain language, and document and follow technical procedures clearly and accurately.

SC5: Commitment to Continuous Learning & Innovation

A demonstrated commitment to ongoing professional learning and innovation in technology. The successful applicant will exhibit a proactive attitude toward learning, with a willingness to research, share, and implement emerging technologies to enhance school operations. Engagement with DET initiatives and experience in educational settings will be highly regarded.

Technical Skills & Experience

High-level technical skills or experience with the following products or technologies will be highly regarded:

Apple device management (JAMF Pro, Apple Configurator)

Windows AD Domains & Sites, SharePoint, Microsoft Configuration Manager, DFS, DirectAccess, Certification Authority, Network Policy Server, Hyper-V

Google Workspace and Microsoft 365 integration with local AD

Papercut Print Management

Cisco network switches

Compass School Manager

Panasonic IP phone systems

Salto Space access control

pfSense firewall/proxy

XyMon network monitoring

PBSA point-of-sale and EFTPOS systems

Mitsubishi centrally controlled air-conditioning systems

.NET programming

PowerShell scripting

Hours of Employment

Typically Monday to Friday, 8:30 a.m. to 4:35 p.m. (subject to negotiation).