About the role

Become a Hotel Supervisor for The Park Hotel/Motel in Suffolk Park, NSW. This is a casual role where you will be responsible for overseeing hotel operations and ensuring exceptional customer service. You will work closely with the hotel management team to uphold high standards and contribute to the overall success of the business.

What you'll be doing

Supervising and coordinating the work of hotel staff, including bottleshop staff

Ensuring that all hotel policies and procedures are followed, and that guest experiences meet or exceed expectations

Resolving customer complaints and issues in a professional and timely manner

Assisting with the training and development of hotel staff to improve skills and performance

Collaborating with the management team to implement new initiatives and improvements

What we're looking for

Minimum 2 years of experience in a supervisory role within the hospitality industry

Strong communication, interpersonal, and customer service skills

Ability to multitask and prioritize tasks in a fast-paced environment

Problem-solving and decision-making skills

Attention to detail and a commitment to maintaining high standards

What we offer

At The Park Hotel, we are dedicated to creating a positive and rewarding work environment for our employees. We offer competitive compensation, flexible scheduling, and opportunities for career growth and development. As a casual employee, you will have the flexibility to balance your work and personal life. Additionally, we prioritize the well-being of our staff and provide various health and wellness initiatives to support you.

About us

The Park Hotel/Motel is a family-owned and operated hospitality business that has been serving the Suffolk Park community for over 35 years. We pride ourselves on our commitment to exceptional customer service and creating a welcoming atmosphere for our guests. Our hotel is known for its stunning natural surroundings, modern amenities, and friendly staff. We are dedicated to continuous improvement

Apply now for this exciting opportunity to join our team as a Hotel Supervisor.