Events Supervisor

Full time Role - 38 hours per week - 5 days

About the Ballina RSL

As a not-for-profit organisation, we are deeply committed to serving our community, actively supporting over 30 local organisations to make a lasting impact.

We pride ourselves on fostering a positive workplace culture that prioritises the well-being and growth of our staff—our most valuable asset. With us, you'll find a wealth of career development opportunities designed to help you reach your full potential.

Whether you're a seasoned professional or at the starting point of your career, Ballina RSL offers a unique environment where everyone contributes to our mission. Our team thrives on collaboration, inclusivity, and a shared commitment to enrich the community we serve. Become a part of Ballina RSL and help us continue our legacy of community focus and recognition for our local heroes.

Benefits

Commitment to work/life balance

Training, development & career progression

Club Award wages which are the best awards in hospitality

Uniform & shoe allowance

Staff meal discounts and $6 voucher to spend on F&B provided daily

Birthday and Christmas gift cards

About the Position

We are looking for an energetic Events Supervisor to coordinate a wide range of function & event activities at the club. Our function team, facilities and the demand for functions at Ballina RSL are growing rapidly and we are looking for a team player who always contributes to positive workplace culture and can continue to drive functions and events activity ensuring to maintain strong relationships with current clients whilst also engaging with new clientele to help grow all functions operations.

About the Responsibilities

This position needs someone who can:

Liaise with all internal and external clients during setup and on the day of the event

Daily use of software systems including function tracker, Now Book It, booking calenders, scheduling of air-conditioning to function rooms and event draw.

Data entry, planning, multitasking and time management.

Communication to all relevant staff, supervisors and management relating to function events details, rostering and operational planning.

Liaise with contracted decorators and AV technicians.

Work closely with the function setup and food and beverage team to ensure function operations run smoothly, effectively and to schedule.

Contribute to the growth of functions clientele and revenues.

Maintain strong and positive relationships with all functions clientele.

Work closely with the Rostering Officer to ensure effective and efficient level of staffing

About You

The successful applicant:

Will have experience in a similar role ideally within the hospitality industry

Is a skilled communicator who can build rapport quickly

Very strong customer service focus

Prides themselves on their accuracy and attention to detail

Can manage competing demands, multitask and stay calm under pressure

Ability to work both independently with minimal supervision, and collaboratively in a team environment

Has experience using MS Office (Word, Excel, Outlook)

Sound understanding of AV and troubleshooting

Experience using functions and event software

We're looking to appoint someone quickly so if you believe you have the experience and skills to work in our busy club, we’d love to hear from you today. Simply click the Apply button to forward your resume.

Please note: you need to have the right to live and work in Australia to apply for this position.