About FrostBoss®

FrostBoss® is a global leader in designing and manufacturing innovative frost protection solutions for growers of premium crops. Our commitment to excellence and customer-first mindset drives everything we do — from product development to day-to-day operations.

The Role:
We're looking for a proactive and highly organised individual to join our Australian team in Gawler. As the Sales & Service Support Officer, you’ll play a critical role in ensuring the smooth operation of our business, contributing to a range of administrative, compliance, inventory, and customer service functions.

Key Responsibilities

Assist the National Sales Manager with documentation and coordination for Council Development Applications

Support project logistics and help schedule and coordinate equipment installations

Track and manage inventory, ensuring accurate stock levels and timely reporting

Manage compliance and workplace health & safety processes

Monitor and maintain staff certifications and training records

Provide top-tier administrative support across sales and operations

Contribute to marketing and customer service initiatives as needed

Go on site to install and remove Frost Consult telemetry equipment

What You Bring to the Role

Exceptional time management skills and the ability to juggle multiple priorities

Strong administrative skills and a high level of attention to detail

A sound understanding of compliance processes and the importance of getting it right

Confidence in taking initiative and solving problems independently

Experience in inventory or stock management and supporting field teams

Outstanding verbal and written communication skills

Proficiency with office software and digital tools

Not daunted by changing priorities, including putting on a pair of safety boots and assisting out on site during installations

You will need to be an experienced operator, who is equally happy working with others and at times on your own. Your background could include being a service technician in the field, stock and inventory management, construction or similar installations, and have an affinity with the horticulture sector.

This role is based in Gawler, South Australia, and involves regular intra- and interstate travel to support installations, service operations