Essential Solar install solar PV systems across Victoria, helping to secure the financial future of our customers and the environmental future of our community. We are dedicated to performance, quality and reliability, working with market leading brands we focus on providing the best long-term outcome for our clients.

We’re currently looking for an energetic, positive and organised person to join our team on a Part-time basis with potential to Full-Time. Based in our Tullamarine office, you will join our experienced, professional and friendly customer service team.

About the Role

Triage inbound calls for our sales and support teams

Data input in CRM system

Processing of sales and installation paperwork as required

Booking installs and service work with customers

Your skills & experience

Your personality will delight our customers on every call

Great verbal communicator, experienced in dealing with customers on the phone

Enthusiastic, proactive, and the ability to multi-task and meet deadlines

Resilient and calm under pressure

Exceptional organisational and administrative skills

The ability to operate within a team and autonomously

Strong customer service skills and attention to detail

Intermediate computer skills

Experience with CRM software is not essential but will be highly regarded

Prior experience in the solar industry preferred but not essential

If you are experienced in dealing with customers over the phone, you are interested in this role, and are available, Monday to Friday – please apply now as we are starting interviews immediately.