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Operational Support Officer

City of Parramatta
Rydalmere, NSW
A$75,922-$83,609 p/a + Plus 11.5% Superannuation
Administration & Office Support → Administrative Assistants
Full-time
On-site

Posted 3 days ago


City of Parramatta have an exciting permanent full-time opportunity working in the Parks & Open Space team.

About the role

As the Operational Support Officer, you will be responsible for providing administration assistance to support the activities and operations of the Parks team to provide efficient customer focused services to internal and external customers and stakeholders.

Key Responsibilities:

  • Undertake procurement activities including entering requisitions and processing invoices
  • Managing the units' activities in relation to CRM systems monitoring and assigning incoming requests and documents, updating, transferring, and closing records, compiling reports to track performance and communicate across the management and supervisor team.
  • Preparing documents, word processing, such as outgoing correspondence, meetings minutes, memos.
  • Administration duties required to support the manager as well as the day-to-day operation of the unit.

About You

We are looking for someone with:

  • Certificate II in Business/Administration or equivalent and/or experience in a comparable role.
  • Previous experience in a similar role in an operational work environment
  • Previous experience in a customer focused, service driven organisation
  • Proficiency in a range of Microsoft packages including Word, Excel, Outlook and PowerPoint.
  • Strong verbal and written communication skills.
  • Ability to plan and schedule work under pressure, giving appropriate priorities to meet deadlines
  • Proactive and solution-focused mindset, with the ability to identify and address challenges efficiently.
  • Ability to work as part of a multi-disciplinary team to ensure the day-to-day operation of the unit

What's on offer

We are offering an attractive total remuneration from $75,922 to $83,609 plus 11.5% superannuation.

In addition, City of Parramatta also offer excellent employee benefits which include:

  • 14 weeks paid parental leave
  • Access to Long Service Leave after 5 years
  • Free on-site parking & onsite gym
  • Significant leave benefits (flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave including 2 days health and wellbeing leave per year)
  • Free on-site parking & onsite gym
  • Learning and Development opportunities
  • Health and Wellbeing programs (Fitness Passport, Flu Shots)

To view more of our benefits click here

Want to know more?

Further information regarding the requirements of this role can be found in the attached Position Description.

How to apply

Candidates must apply online and provide a resume and brief cover letter outlining their interest in the role.

Applications close 5pm, Friday 6th June 2025 and will not be accepted through any other medium.

This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.

The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.

Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.


About City of Parramatta

Rydalmere, NSW, Australia

Parramatta is situated 24 kilometres west of Sydney’s CBD at the heart of the Greater Sydney Metropolitan Region and is the sixth largest CBD in Australia and the economic capital of Western Sydney, one of Australia’s fastest growing regions.

City of Parramatta has over 700 staff, who provide services to Parramatta’s 178,000 residents and programs which help our city centre and culturally diverse neighbourhoods grow and become more attractive places. Staff enjoy a dynamic and collaborative workplace, which means City of Parramatta is at the forefront of Local Government.

In 2013, City of Parramatta was named the Local Government Employer of the Year. This is a national award recognising innovative workplaces that maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention.

Source: This is an extract from the company's own website.

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