The Company

Our client is a well known and respected legal services organisation who are looking for someone to join their team on an initial 3-6 month contract. You will be providing on-site support to 800 users across Australia, therefore you must be available to work onsite 5 days a week in the CBD.

The Role

As a Helpdesk support your will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will Provide exceptional technical support to end users and as well as helping with training for new starters. Above all you have great customer service skills and you are dedicated to providing a professional approach that customers will remember you for.

Every 5 weeks you will also be a part on the 24 hours on call roster.

Your Skills & Experience

• Excellent understanding of Windows 10/11
• Strong experience with AD and EntraID
• Brilliant working experience with O365 and preferably O365 administration experience.
• Outstanding people skills.
• Exceptional communication skills - verbal and written.
• Intune administration
• i-Manage experience is desirable

About you

You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.

What's on offer?

• A fast-paced environment with an inclusive and diverse culture couple with an awesome team spirit.
• A rare opportunity to build your skills and experience and take your career higher.

Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.

Job Reference Number: 06810-0013224743 - JR

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