WHO WE ARE

Emirates Leisure Retail Australia New Zealand (ELRANZ) operates over 30 venues across 6 Airports in the region. These include the fresh and vibrant 100 Miles (ADL), the Italian inspired pasta bar Gusto (MEL & SYD) and our own café brand BARista (PER & SYD). We also partner with iconic brands including Heineken (SYD), AFL (MEL), and Little Creatures (PER). Launching into Australia in 2008, ELRANZ has rapidly expanded into the Airport Bar & Restaurant marketplace, setting the benchmark globally in premium airport dining.

We are a subsidiary of the Dubai based ELR/MMI group owners and operators of over 300 restaurants, cafes and bars across Asia, The Middle East, Australia and New Zealand. We are also part of the broader high-profile Emirates Group.

OUR VALUES

Teamwork – We encourage & support our teammates and we reward hard work and celebrate achievements together with our Teams & Partners
Service – We deliver exceptional customer experiences and we strive for excellence every time
Integrity – We act honestly and ethically to build and protect our reputation and we respect differences and have no favoritism
Quality – We aim to be the best and take pride in all that we do and we make it our priority to have a safe and attractive environment for our customers & crew
Results– We acknowledge our achievements, and learn from less favourable outcomes and success is working together to bring us growth and new opportunities

THIS ROLE/LOCATION

Are you a passionate leader who thrives in fast-paced environments? Do you have a flair for motivating teams and delivering exceptional service?

As the Multi -Venue Manager, you’ll be responsible for the overall performance and smooth day-to-day operations of both 100 Miles and ADL Grounds Bar at Adelaide Airport. This includes leading, coaching and inspiring your team to deliver excellence in our food, coffee and service. We're looking for someone confident and driven, ready to step into the role with energy and purpose from day one!

Reporting to the National Operations Leader, your leadership will foster a culture of collaboration and continuous improvement, with a strong focus on customer satisfaction, team development and delivering strong commercial results.

Enjoy flexibility with a mix of shifts across weekdays, weekends, and the occasional public holiday - no standard hospo hours here! We aim to build rosters that support work-life balance!

KEY RESPONSIBILITIES (but not limited to)

Live, breathe and deliver our company values out to your team members

Recruit, train and develop key members of your team and ensure succession planning is in place

Working with the team to enhance venues quality, service and results.

Effective rostering and labour cost control

Complete monthly stock takes and review results and variances with relevant departments ensuring that in house control systems / audit requirements are adhered to

Proactively leading the team during service on the floor, ensuring all areas are performing effectively, the guest experience is memorable & the team are motivated

Develop and maintain a safe workplace adhering to our safety and wellbeing policy and procedures

Ensuring all ELRA policies, processes and systems are followed and understood by the team

SKILLS AND EXPERIENCE

2+ years proven experience working in a management position in a high-paced hospitality environment

Strong coffee/barista knowledge

Strong and effective leadership skills; the ability to support, motivate, effectively manage and communicate with team members

Proven labor management skills

Flexibility to work varied shifts, including early morning & night shifts, weekends and Public Holidays as per business demands

WHAT WE OFFER

Attractive incentive program

Travel discount opportunities with Emirates Airline flights

Food and beverage discounts via our corporate venues, inclusive across Australia and New Zealand

Opportunity for career growth and development in addition to ongoing daily training

Free access to our Employee Health and Wellbeing Assistance Program (TELUS health)

Reward and Recognition Program

Shopping Discounts with leading retailers on our online platform (Swag Store)

Apply now!

We are an Equal Opportunity Employer, which values diversity and inclusion. We embrace applicants from all culturally diverse backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities and the LGBTQI+ community. We draw pride and strength from our diversity and actively foster an inclusive workplace that celebrates the contribution made by all our people.

Please note:

It is a requirement for all successful applicants to obtain an Aviation Security Identification Card (ASIC) which requires a full background and criminal history check. All roles offered will be conditional on applicants being able to successfully obtain an ASIC.