Status: Full time – 37.5 hours per week

Department: Data Entry

Role Summary:

Ensure the provision of exceptional service delivery to our clients (Doctors and Patients) through dynamic leadership of our data entry team.

About The Role:

Supervision of staff, including work allocation, rostering and guidance

Staffing, including recruitment and training

Promotion of a continual improvement philosophy

Prioritisation of own work and the work of others

Implementation and oversight of changes related to the Laboratory Information System (LIS)

Ensuring departmental compliance with OH&S standards and DSPL policies and procedures

Expectation to trouble shoot outside of rostered hours

About You:

A proven commitment to and demonstration of the delivery of service excellence

Exceptional communication and interpersonal skills

Demonstrated ability to exercise initiative, discretion and sound judgement

Demonstrated ability to lead, train and mentor a team in a busy environment

Advanced troubleshooting/problem solving skills enabling you to think on your feet and deal with queries, problems and staffing issues as they arise

Advanced level computer and administrative skills

Must hold a current Australian drivers licence

Ability to live and work in Australia on a permanent basis

Further Information:

Please contact Pip Rose, HR Manager at [email protected]

To Apply:

Submit your application, inclusive of a cover letter addressing the above criteria and a copy of your current CV via the Seek portal.

Applications Close: 15 June 2025