Admin Assistant for Pet Care Services
Woofers World
Posted 11 days ago
Administrative Assistant Vacancy – Pet Care & Client Services
Location: Ormond, Melbourne
Employment Type: Part-time (Approx. 35 hrs/week)
Start Date: Immediate start
Salary: $55,923.73 p.a. (inc. super) + penalties for Saturdays
Join a passionate, pet-loving team where every day is different!
Woofers World is a well-established and trusted pet care provider located in Ormond, servicing Melbourne’s inner-eastern suburbs. We offer dog walking, dog daycare, grooming, home boarding and more, supporting a wonderful community of loving pet owners and their furry companions.
We’re currently seeking a warm, energetic, and organised Administrative Assistant to join our growing team. This is a client-facing role that combines office coordination, animal care, customer communication, and social media content management.
What You’ll Do:
Be the first point of contact for clients via phone, email, SMS, and in-person at our HQ
Manage bookings, schedule changes, and last-minute pet care requests
Check pets in and out for grooming and daycare appointments
Assist with on-site dog daycare duties
Communicate regularly with pet owners and internal teams
Capture daily content (photos/videos) and utilise exisiting content to contribute to social media updates
Support the dog walking team with timely, accurate admin
We’re Looking For Someone Who:
Has excellent communication skills and is fluent in English
Is conversational in Mandarin (highly regarded)
Is calm under pressure and thrives in a fast-paced environment
Loves animals and has experience in pet care or a related field
Is confident using technology and enjoys contributing to social media
Is flexible, reliable and a true team player
Bonus Points For:
Animal Care qualifications or Pet First Aid certification
Experience in a similar customer service or animal handling role
Familiarity with Instagram/Facebook for business use
Speaks conversational Mandarin
Why Work With Us?
Be part of a fun, inclusive and purpose-driven team
Work hands-on with animals every day
Enjoy a supportive environment with room for growth
Every day brings something new—no two shifts are ever the same!
Apply Now
If you’re ready to join a team that genuinely loves what they do—and if the thought of being surrounded by wagging tails excites you—we’d love to hear from you.
Please apply via Seek. And if you feel the experiences that appear on your resume don't do your application justice, please add a cover letter.
We aim to reposed to every applicant however if you have not heard form us within one week please consider that your application is unsuccessful this time around.
About Woofers World
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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