About Us:

We’re Complete ICT & Commander Melbourne — a dynamic and fast-growing ICT & Telco company providing phone systems, cybersecurity, internet, and camera solutions to small and medium businesses across Victoria. We’re seeking a motivated and professional Teleappointer to join our team and help book quality meetings for our Business Development Manager.

Role Overview:

You’ll be calling local businesses, having friendly and service-led conversations (not hard sales), with the goal of identifying interest and booking appointments for our BDM. You’ll be supported with scripts, training, and quality leads to call.

Key Responsibilities:

Call warm and cold leads (B2B SMBs)

Briefly explain our services (Phone Systems, Cybersecurity, Cameras, NBN)

Qualify customer interest and book a meeting for our BDM

Keep accurate notes in our CRM

Attend a weekly call review and training session

What We’re Looking For:

A friendly, confident communicator with a clear phone manner

Reliable and self-motivated with good attention to detail

Experience in outbound calls, sales support, or customer service preferred

Tech-savvy enough to use basic CRM systems and call tools

Position Details:

Part-time: 20 hours per week

Hourly Rate: $24 - $27/hour + $50 bonus per appointment closed (Abn Contractor based model)

Perks:

Work from home, flexible hours

Direct training and support from the business owner (Sam)

Opportunities to grow into a full-time or senior sales role

Be part of a company that values people, growth, and doing things right

To be considered for this role, please complete a short pre-interview form here:

To apply, please complete this short screening form:
https://forms.gle/B3x3qGkZi9zc2qBR7
Only shortlisted applicants will be contacted.