Outlook Eye Specialists is a privately owned Ophthalmic medical practice with locations at Southport, Coolangatta and Robina. The practice is dedicated to providing personal and individualised care by our doctors in the treatment of eye conditions to achieve the best possible outcome for each patient.

We are currently inviting applications for a Medical Receptionist and/or Doctor’s Personal Assistant.

This role is offered as a permanent part-time position, between 30-38 hours per week.

This role requires:

An exceptional proactive personality willing to work as part of our professional medical team.

Flexibility in availability and the willingness to work across all sites.

Must have a driver's licence or the ability to travel to multiple locations across the Gold Coast.

Reliability, good time management and the ability to work under pressure.

Professional personal presentation.

Strong interpersonal, written and oral communication skills.

Strong computer skills with proficiency in Microsoft Office. Experience with Genie highly regarded but not required.

Key tasks

Set up for the clinics as per doctor requirements.

To greet each patient in a polite, efficient and friendly manner.

Booking of appointments.

Be able to correctly triage referrals and appointments.

Data entry.

Invoicing and receipting.

Submission of accounts to Medicare.

DVA batching, receipting and resubmissions.

Answering of all incoming telephone calls.

Attend to all patient enquires via the telephone, email or face to face.

Follow up patient cancellations, no shows and recalls.

Compilation of surgery packs.

Booking of surgical procedures.

Billing of surgical procedures.

Sending of medical letters, reports and other documents via multiple modalities.

Scanning, and filing of all electronic records.

Coordinate theatre lists.

Liaise with hospitals, anaesthetists and prosthetic companies.

Auto-refracting and vision field testing on patients.

Undertake personal secretarial tasks as required by the Doctors.

Please address in your application:

Availability

Experience and qualifications

Relevant skills and capabilities

Any medical software applications you have used

Please note that a cover letter and resume are required.

If you meet the above requirements and would like to work with our friendly team, please apply now.

Only successful candidates will be contacted.