Program Psychologist / Social Worker

Serco is a place where you can grow

Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Meaningful work in rehabilitation and reducing reoffending
• Permanent, full-time opportunity with career progression
• Ongoing professional development and supervision
• A supportive multidisciplinary team environment
• Access to employee wellbeing programs
• Salary packaging and corporate benefits

Make an impact at Serco

You will be delivering therapeutic, evidence-based programs that empower individuals to change offending behaviours and build pro-social lifestyles. You’ll work in a supportive, multidisciplinary team within the Programs Department at Acacia Prison. This is a full-time, role focused on behavioural change, rehabilitation, and reducing reoffending.

As a Program Psychologist / Social Worker in the Programs team, you’ll make a positive impact by:

• Co-facilitating group-based, offence-specific intervention programs
• Applying cognitive-behavioural techniques to support prisoner rehabilitation
• Managing participant engagement and challenging behaviour
• Collaborating across teams to support prisoner case management
• Preparing high-quality, defendable reports on participant progress
• Supporting through-care strategies, research, and site-wide staff training

Serco is a place for you

You are a passionate, ethical, and team-focused professional who believes in the power of rehabilitation. You thrive in a structured environment, bring strong communication and group facilitation skills, and are motivated to help others achieve meaningful behavioural change.

To be successful in this role you’ll have:

• Full registration as a Psychologist with AHPRA or recognised Social Work qualification
• Demonstrated experience in group facilitation and behavioural interventions
• Experience working in correctional, welfare, or institutional settings (highly regarded)
• Strong written and verbal communication skills, including report writing
• A sound understanding of cognitive behavioural approaches to rehabilitation
• Ability to work effectively in multidisciplinary teams and challenging environments

You do not need to match every listed expectation to apply for this position. If you like the look of the role, we’d love to hear from you.

As a fast-growing and successful global company, Serco’s services span across the areas of justice, migration, defence, space, customer services, health, and urban mobility.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.

Please note:

• This position carries trust and responsibility. To support this, a comprehensive probity assessment, including a Federal Police Check, is a key part of the selection process for this role.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.